Golden Motor - North America

Overview
About
Location
Reviews

Overview

+1 800-717-1324
www.goldenmotor.bike
19231 Van Born Rd, Allen Park, MI 48101, USA
Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Golden Motor - North America Introduce

Golden Motor - North America, located at 19231 Van Born Rd, Allen Park, MI 48101, specializes in electric bicycle conversion kits and related components. They can be reached at (800) 717-1324 or +1 800-717-1324. While fitting into the general category of "Bicycle Shops Near Me," they primarily focus on electric motor and battery systems for bicycle conversions.

Customer reviews highlight the company's strong reputation for product quality and customer service. Many customers praise the durability and performance of Golden Motor's products, particularly the Smart Pie 5 motor. One customer noted the extended warranty and reliable technical support provided by the company, stating, "Plus through the years when I had technical questions regarding the motor, the company was always there to help me."

Key features of Golden Motor products mentioned by customers include gearless and brushless motors, integrated controllers, programmable voltage settings (24V-52V), cruise control, pre-mounted rims, and simplified wiring setups. They offer both front and rear electric motor options. One customer described the Golden Motor as a "smart buy" due to these features and the motor's reliability.

Customers also appreciate the company's helpfulness in battery selection and compatibility. One reviewer who was new to e-bike batteries mentioned the quick and informative responses from the sales staff, and the company's willingness to assist with custom soldering for connector compatibility. The rapid shipping of parts was also noted as a positive aspect of their service.

Potential buyers are advised to check their bicycle's fork or frame dropout clearance to ensure compatibility with the motor. Overall, Golden Motor - North America is recognized for its quality products, excellent customer support, and expertise in electric bicycle conversions.

Location

Reviews

Jan 01, 2025

I love your electric bicycle Golden Motor, I must have told over 50 people about your company over the years. I bought a front hub Smart Pie 5 motor with an Internal controller from you back in January 2016. When I bought the electric bicycle motor from your company, you guaranteed for 1 year, everybody else guaranteed their electric bicycle motors for only 30 days. Plus through the years when I had technical questions regarding the motor, the company was always there to help me. There are many things that make the Golden bicycle motor a smart buy. The motor doesn't have any gears or brushes to wear out, it has an Internal controller, It can be programmed to run on different voltage settings 24V-36V-48V-52V, it has cruise control, the motor already comes mounted to a bicycle rim ready for a tire, the motors wiring setup is made simple and ready to hookup to your bicycle and motor, and you have a choice of a front or rear electric motor. When I able afford to, I want to buy a second electric Golden Motor so I can build a three wheel bike. The Golden Motor has proven itself to me, it has been a very dependable motor that just keeps on running. Plus the all-around first class service this company offers is hard to beat. When buying a Golden Motor one simple but important thing to check is that the front forks, or the rear frame dropouts, have enough clearance for the motor to fit in. Best Regards
Aug 26, 2024

Golden Motor has been a crucial part of my e-bike conversion experience. Knowing nothing about e-bike batteries, I reached out to the sales staff to ask questions. They were quick to respond, and helped me in my decision to purchase a battery (Molicel 72v 21ah w/ 140a bms). Being new to this, I did not know that the battery would have a different power connector than my CYC X1 Pro Gen4, which I had already purchased directly through CYC. I was able to ship the unit to these guys, and they soldered the new connector onto the motor. Everyone I spoke to was kind and patient. They were always quick to respond, and I received my parts within a very short amount of time. To Riz and everyone else at Golden Motor, thank you! P.S. - You guys were right. That 140a discharge packs a PUNCH!
Mar 10, 2025

Bought a complete set up from these guys. Service was very fast, in was the mail system the day after order was placed. I'm watching it come towards me now... Super happy and it hasn't even arrived yet!!
May 07, 2024

After a LOT of research and comparing prices and going back and forth I finally decided to pull the trigger and order the cyc x1 pro gen4 complete conversion kit with the 72v 21Ah battery from Golden Motor North America and In all honesty I could not be happier with the conversion kit and the entire experience!!! This was a big purchase for me because I’m VERY into E-bikes and I wanted a kit I would really enjoy and that’s EXACTLY what I got with the x1 pro gen4 and the battery I got from golden motor!! The customer service was top shelf in my experience all the way through from the time I emailed them with a couple questions before I even placed the order to the very end when I got my conversion done yesterday. They were always there to answer questions, I felt really good about the purchase the entire way through and for me customer service is just as important as the product I’m purchasing especially for something like an e-bike conversion. I ordered my kit and it arrived way faster than I expected, packaged really well and I seriously could not be happier with the battery and the cyc x1 pro gen4. Everything was exactly as it was supposed to be on the website and speaking of the website, it made ordering really easy and they have tons of YouTube videos to help with the install even. Then after I ordered, I received email updates to let me know when my order was processed, shipped and tracking info, then after it was delivered, I was emailed to make sure I was satisfied and to let them know if I have any questions. The little stuff like that really matters to me because when I’m spending money I want to know the company is taking my order seriously and that’s exactly what I got from Golden motor. I even called once and they IMMEDIATELY called me right back and apologized for missing the call in the first place, what customer service department do you know who actually does that? lol not one I’ve ever experienced until golden motor. Again I can’t say enough good things about my buying experience through them…. the before, during and after sale customer service I got was top shelf!! Anything I order in the future will be from Golden Motor no question. I just really appreciate how they do business because I’ve had some bad experiences in the past and it’s really frustrating when you spend your hard earned money with a company and then feel like you made a mistake, so again I’m super happy I decided on Golden Motor!!!! Thanks guys I really appreciate it!!!
Dec 14, 2023

Golden Motor is dedicated in providing exellent customer service. The quality of customer service did not drop 1% after my CYC X1 Pro Gen3 mid drive purchase. Golden Motor has supported me numerous times with warrantied items.