Cycle Mart of Miami

Overview
About
Location
Reviews

Overview

+1 305-238-5080
13799 S Dixie Hwy, Miami, FL 33176, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday Closed

Cycle Mart of Miami Introduce

Cycle Mart of Miami, located at 13799 S Dixie Hwy, Miami, FL 33176, is a bicycle shop that provides various services to local cyclists. You can reach them at (305) 238-5080 or +1 305-238-5080. As a part of the "Bicycle Shops Near Me" category, it aims to cater to the needs of everyday riders.

Customer reviews present a mixed picture of Cycle Mart of Miami. Here's a summary of the key points:

Repair Services: The shop offers repair services, including suspension repairs, tune-ups, and general maintenance.
Customer Service Variability: Some customers have reported negative experiences, citing issues such as delays, poor workmanship, and perceived dishonesty. These reviews highlight concerns about unauthorized repairs, overcharging, and a lack of clear communication.
Positive Feedback: Conversely, other customers appreciate the shop's simplicity and practicality, noting that it caters to the needs of average riders. They also mention that the shop often completes same-day services and offers assistance with transporting bikes.
Pricing: Some customers have noted that prices may be slightly inflated compared to DIY repairs.
Reliability Concerns: Negative reviews raise concerns about the shop's reliability and expertise, particularly regarding complex repairs and adherence to promised timelines.
Transparency Issues: One customer reported difficulties obtaining an itemized receipt and concerns about unauthorized repairs.

One detailed negative review described a prolonged and unsatisfactory repair experience, involving multiple delays, poor workmanship, and perceived dishonesty. The customer reported paying for services that did not resolve the initial issue and experiencing unauthorized repairs. They also mentioned difficulties with obtaining clear information and felt that the owner was evasive.

On the other hand, a more positive review acknowledged the shop's practical approach and ability to provide same-day service. This customer appreciated the shop's focus on serving the average rider's needs.

Potential customers should be aware of the mixed reviews and consider their specific needs and priorities when deciding whether to use Cycle Mart of Miami. It is advisable to communicate clearly about repair expectations and pricing before proceeding with any services.

Location

Reviews

Dec 22, 2024

Stay Away from Cycle Mart – Untrustworthy and Shady I wish I had trusted the negative Google reviews before taking my bike to Cycle Mart. My experience has been nothing short of a nightmare, filled with lies, poor workmanship, and shady business practices. At the beginning of November, I visited the shop to address a problem with my bike’s suspension. I purchased a shock pump, which turned out to be faulty. When I attempted to return it, the owner refused to issue a refund, claiming he would “test the pump” while servicing my bike. At the same time, he confidently assured me that fixing my suspension lockout remote would be easy. He promised the repair would take a couple of days—two days turned into two weeks. During those two weeks, I called multiple times, only to hear a variety of excuses about why my bike wasn’t ready. When I finally picked it up, I asked to test the suspension lever before leaving, but the owner hastily stopped me, raising red flags. He also informed me that instead of refunding the shock pump, he gave me store credit toward the bike service—without my consent. If I wanted the pump, I’d have to pay for it again. He refused to provide an itemized receipt of the services, which was highly suspicious. After paying and taking the bike to the trail, I discovered the tune-up was terrible. The gears shifted poorly, slipped, or didn’t shift at all. I had to pay an onsite mechanic to fix the bike. To make matters worse, the suspension remote lever stopped working shortly after. I returned to Cycle Mart, where the owner claimed the “adhesive” he used to fix the lever had failed. Adhesive! Instead of properly repairing my bike, he glued it back together. He assured me he would replace the part and have the bike ready by the end of the week. That week came and went with no update. When I called, he admitted he hadn’t even ordered the part. After several more weeks of delays and excuses, I finally got my bike back, only to find that the replacement part wasn’t compatible. The suspension lockout system—a key feature of my bike—was now permanently disabled. Additionally, the owner performed unauthorized repairs, replacing cables and wiring without notifying me, and charged me for five hours of labor I never approved. After spending $430 and waiting over five weeks, my bike was still not fixed. A reputable mechanic later informed me that Cycle Mart had botched the repair and could’ve easily solved the problem by ordering the correct part from the start. To make matters worse, the owner blatantly lied to me on multiple occasions, was evasive about receipts, overcharged me, and treated me with disrespect. Even after promising to fix the issue properly (in front of another customer to save face), I never heard from him again. Future customers, beware! This shop is shady, dishonest, and lacks the expertise to perform even basic repairs. Take your bike elsewhere. I regret every penny I spent here and hope others avoid making the same mistake.
Dec 17, 2022

Okay let's talk about this shop. LOVE THE SIMPLICITY. These are practical owners. Looking to tailor your average rider in all their needs. I can appreciate this. So yes prices are slightly inflated from let's say buying and fixing your own bike. And yes the customer service is not freaking Apple Store quality. But they walk every bike to their customer's car if asked, and always take and get me back in the street the same day.
Nov 06, 2021

I take my bike here constantly for regular maintenance and I’ve been always treated very well. Fast and affordable repairs, like fixing a loose seat, replace an inner tire, etc... I take it here because I know they are Electra distributors, so they know the bike, they also have great assortment of clothing and accessories. 👌🏻
Jan 16, 2024

They take care of your bike like it was their own. Spoke with Dino, he raised my bike to the top of the queue and they did extra work on it (greased the chains, etc) as a courtesy to me. Highly recommend.
Jan 18, 2025

Overpriced Charged me $37 for an inner tube I called before I got there he said $25 I asked why so much He said we charged you to lube bike gears too I watched him spray wd40 on it and that’s it