Cycle Mart of Miami, located at 13799 S Dixie Hwy, Miami, FL 33176, is a bicycle shop that provides various services to local cyclists. You can reach them at (305) 238-5080 or +1 305-238-5080. As a part of the "Bicycle Shops Near Me" category, it aims to cater to the needs of everyday riders.
Customer reviews present a mixed picture of Cycle Mart of Miami. Here's a summary of the key points:
- Repair Services: The shop offers repair services, including suspension repairs, tune-ups, and general maintenance.
- Customer Service Variability: Some customers have reported negative experiences, citing issues such as delays, poor workmanship, and perceived dishonesty. These reviews highlight concerns about unauthorized repairs, overcharging, and a lack of clear communication.
- Positive Feedback: Conversely, other customers appreciate the shop's simplicity and practicality, noting that it caters to the needs of average riders. They also mention that the shop often completes same-day services and offers assistance with transporting bikes.
- Pricing: Some customers have noted that prices may be slightly inflated compared to DIY repairs.
- Reliability Concerns: Negative reviews raise concerns about the shop's reliability and expertise, particularly regarding complex repairs and adherence to promised timelines.
- Transparency Issues: One customer reported difficulties obtaining an itemized receipt and concerns about unauthorized repairs.
One detailed negative review described a prolonged and unsatisfactory repair experience, involving multiple delays, poor workmanship, and perceived dishonesty. The customer reported paying for services that did not resolve the initial issue and experiencing unauthorized repairs. They also mentioned difficulties with obtaining clear information and felt that the owner was evasive.
On the other hand, a more positive review acknowledged the shop's practical approach and ability to provide same-day service. This customer appreciated the shop's focus on serving the average rider's needs.
Potential customers should be aware of the mixed reviews and consider their specific needs and priorities when deciding whether to use Cycle Mart of Miami. It is advisable to communicate clearly about repair expectations and pricing before proceeding with any services.
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