D&D Bicycles - Brighton

Overview
About
Location
Reviews

Overview

+1 810-227-5070
www.ddbicyclesandhockey.com
9970 E Grand River Ave, Brighton, MI 48116, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

D&D Bicycles - Brighton Introduce

D&D Bicycles - Brighton is located at 9970 E Grand River Ave, Brighton, MI 48116, USA. You can contact them at (810) 227-5070 or +1 810-227-5070.

Customer reviews present a mixed view of D&D Bicycles - Brighton. One customer reported a very negative experience regarding a child's bike purchase. They were initially assured that training wheels could be added to a specific bike, but after a 12-week wait, they were told it was impossible due to the bike's design. The customer expressed frustration with the lack of communication and the manager's dismissive "SORRY" response, resulting in a near-$400 purchase of an unusable bike. This review highlights a significant failure in customer service and product knowledge.

However, another customer had a positive experience purchasing a bike rack for their e-bikes. They praised Patrick for his helpfulness in selecting the right rack and his thorough demonstration of its operation and installation. This review highlights positive accessory sales and service.

These reviews suggest that D&D Bicycles - Brighton may offer helpful accessory sales and installation, but potential customers should be aware of the reported negative experience with bike sales and customer service. It is recommended to verify product compatibility and service details before making a purchase, especially regarding specialized needs like training wheel installation.

As a "Bicycle Shops Near Me" option, D&D Bicycles - Brighton is a shop offering bike sales and accessories. It is strongly recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions. Be aware of the negative review regarding sales and customer service.

Location

Reviews

Jul 13, 2024

My husband and I went to D & D specifically for a taller child's bike with training wheels for our very tall 5 yo granddaughter. We took the advice of the salesperson on which bike to get. We were told "no problem" on them being able to put training wheels on the bike when it arrives in 6 weeks. Six weeks came and went and no bike. Twelve weeks later, the bike came in, but we were told the bike couldn't be fitted with training wheels after all because of the design. "SORRY" was the manager's only response. Near $400 spent for a bike my granddaughter won't be able to ride. I'm sorry we trusted D & D.
Jun 29, 2022

New to this ebike thing, never thought I would need a bike rack, Patrick was awesome at showing me the top of the line and the right one for my ebikes bikes(that I previously purchased online). Patrick assembled the bike rack and demonstrated how to operate it attached to my vehicle
May 21, 2023

Matt and his partner were incredible to work with. Matt put together my bike rack and installed it on my car for me. So kind. Great information. Great bike store. Highly recommend the Brighton and Waterford locations. Hunter got the ball rolling for me in Waterford and Matt took it from there in Brighton. So grateful to have a bike rack that I'll be able to put on and take off myself. No straps.
Aug 22, 2023

Friendly, knowledgeable staff. Have been using them for maintenance on my bike for many years, and always do an excellent job. Today they helped me purchase my new Alight Liv bike , I even got to test ride it out back! I will absolutely be back to D & D in Brighton again!
Aug 14, 2023

We stopped in with a bike in the back of our truck that needed a tire work. Matt helped bring the bike into the shop and fixed the tires while we waited. Very friendly, knowledgeable and gave true customer service! Amazing - you just don't find this kind of service anymore. Great selection of bikes. We will purchase our next bike from this shop.