E-GO (Electric Bikes & Scooters Repair HUB)

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Overview
About
Location
Reviews

Overview

+1 832-736-4301
www.egocycles.com
17948 French Rd, Houston, TX 77084, USA
Hours

Monday 10:00 AM - 8:00 PM

Tuesday 10:00 AM - 8:00 PM

Wednesday 10:00 AM - 8:00 PM

Thursday 10:00 AM - 8:00 PM

Friday 10:00 AM - 8:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday Closed

E-GO (Electric Bikes & Scooters Repair HUB) Introduce

E-GO (Electric Bikes & Scooters Repair HUB) is located at 17948 French Rd, Houston, TX 77084, USA. You can contact them at (832) 736-4301 or +1 832-736-4301.

Customer reviews for E-GO (Electric Bikes & Scooters Repair HUB) are significantly mixed, presenting contrasting experiences. One customer reported positive experiences, stating that Edmund provides reliable maintenance for their Heybike E-bike. They praised Edmund's knowledge and work ethic, noting that they had returned for service multiple times without issues.

However, another customer reported a highly negative experience, alleging fraudulent and unprofessional behavior. They paid for electric tricycle repairs, including pick-up and drop-off, but after a prolonged period, had not received their tricycle back. They also claimed that Edmund provided conflicting information regarding repair timeframes and attempted to charge an additional fee. This customer intends to pursue legal action and warns others about potential fraud.

These reviews suggest that while some customers have had positive experiences with E-GO, others have reported significant issues with service and reliability. Potential customers should exercise caution and thoroughly research the shop before utilizing their services. The information given indicates a high degree of risk when using this business.

As a "Bicycle Shops Near Me" option specializing in electric bikes and scooter repairs, E-GO (Electric Bikes & Scooters Repair HUB) should be approached with caution. It is strongly recommended to contact them directly for specific inquiries regarding their services and to thoroughly document all interactions and agreements.

Location

Reviews

Mar 07, 2025

My 4th time back for maintenance and he gets it done. I haven’t had any issues with my ebike since i bought my heybike from Edmund other than a flat tire here and there! Very knowledgeable and his work ethic is like no other!
Nov 29, 2024

Fraud alert!! The worst customer service and unprofessional behavior. Edmund picked up the electric tricycle on 2/22/2024. I paid $400 for repairs including pick and drop service. Original repair estimate was 12 days so I was expecting it back in mid March. It is end of Nov and I still haven't received the bike back. When I sent him a text on March 4th about the estimated timeframe, he rudely told me to look at the terms and conditions and that he is not a robot. His exact words were "Time frame is in the terms and conditions. How am I supposed to work and you're constantly asking me? Email from here on out I'm done answering texts" His original invoice term and condition said that "repair work may take up to 90 days". So I waited and asked him again after 90 days on May 5th. He replied that he forgot to give me correct estimate on repairs and wanted me to pay another $100 otherwise he will not return the bike. He sent me another invoice with changed terms and conditions where the time was 365 days instead of 90 days in the original invoice. he knew that if I take him to the court our contract say max 90 days so he changed the terms and conditions. I will attach the text message screen shots and both the invoice here so everyone can see that he is a fraud. He is not replying to me text messages now and i still haven't received the bike.
Jan 10, 2025

Took 4 months ( eventually I just took the loss and got my e-scooter back) and charges an 80$ non refundable diagnostic fee. I felt cheated.
Oct 10, 2024

Very good service , the owner is very knowledgeable and transparent , I had a 120 pound ebike that was in terrible condition and he restored it and had it running like brand new , Thank you so much Sir, will use in the future for a new back tire with the 1500 watt motor. Very much recommended.
Sep 06, 2024

I am a 70+ year old and I got scammed by this individual for over $400.00. He blocked my number after I tried to find out when he was going to give my bike back. I got my son to call him and he told my son "I'm working on the bike will be ready in a week" even though he already had the bike for over a month. 3 weeks goes by my son calls again asking when are we getting the bike back and his reply was " I'm tired of hearing about the bike" and hung up in my sons face and would not reply back to him. To this date I still have not gotten by bike back or my $400. If your reading this just be aware that Edmond is a bonafide con artist that thinks he's gotten away but he hasn't.