Welcome to East Coast Electric Speed Shop - Raleigh, an e-bike shop located in Raleigh, NC, serving the "Bicycle Shops Near Me" category. We offer electric bike sales and repair services. However, it's important to note that customer reviews indicate mixed experiences.
Located at 418 W Peace St, Raleigh, NC 27603, USA, East Coast Electric Speed Shop can be reached at (984) 301-1801 or +1 984-301-1801 for any inquiries.
Key customer feedback includes:
- Positive Sales Experience: Customers have praised Walker and Nathaniel for their helpfulness and patience during the sales process.
- Knowledgeable Staff: Walker is described as knowledgeable and able to answer customer questions thoroughly.
- Excellent Customer Service (Sales): Some customers have experienced excellent customer service during e-bike purchases.
- Repair Service Issues: One customer reported a negative experience with repair services, citing a lack of communication and no work being done on their moto e-bike.
- Lack of Problem Solving: The customer reported that the shop did not offer solutions or alternatives when upgraded brakes did not fit.
- Poor Communication: The customer experienced a lack of communication regarding the status of their repair.
- Unprofessional Service (Repairs): The customer felt the repair service was unprofessional, comparing it negatively to motorcycle shop experiences.
- Missed Repair Deadline: The shop failed to meet the promised repair deadline.
East Coast Electric Speed Shop - Raleigh offers e-bike sales and repairs. While some customers have had positive experiences with the sales process and staff knowledge, others have reported significant issues with repair service and communication. Potential customers should carefully consider these mixed reviews before making a purchase or seeking repairs.
If you choose to visit East Coast Electric Speed Shop - Raleigh, it is advisable to clarify any concerns about repairs and communication before proceeding. It is also recommended to compare prices and reviews from other e-bike shops in the area.
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