Ecotric bike shop, located at 7307 Edgewater Dr Suite D, Oakland, CA 94621, is a retail location specializing in Ecotric electric bikes. As part of the "Bicycle Shops Near Me" category, they provide sales and service for their brand of e-bikes.
Customer reviews reveal significant concerns regarding the durability and reliability of Ecotric bikes. One customer reported a dangerous seat post failure on their Hammer model, leading to a near-accident. They also expressed dissatisfaction with the warranty and customer service, noting that the company acknowledged prior similar issues but did not offer adequate support. Additionally, they mentioned battery issues with another Ecotric model.
Further reviews highlight concerns about the short lifespan of Ecotric batteries, particularly on the Lark model, and difficulties obtaining replacements. Customers have reported extended wait times for replacement batteries, impacting their ability to use their bikes. This suggests potential issues with product quality and after-sales support.
Key concerns raised by customer reviews:
- Potential safety issues with frame components, such as seat posts.
- Short battery lifespan and difficulty obtaining replacements.
- Dissatisfaction with warranty and customer service.
- Concerns about product durability, particularly for heavier riders.
Potential customers should carefully consider these reviews and conduct thorough research before purchasing Ecotric bikes. To contact Ecotric bike shop, call (510) 756-6677 or +1 510-756-6677.
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