ERIK'S - Bike Board Ski

Overview
About
Location
Reviews

Overview

+1 612-617-8002
www.eriksbikeshop.com
1312 4th St SE, Minneapolis, MN 55414, USA
Hours

Monday Closed

Tuesday Closed

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 5:00 PM

Sunday 11:00 AM - 5:00 PM

ERIK'S - Bike Board Ski Introduce

ERIK'S - Bike Board Ski, located at 1312 4th St SE, Minneapolis, MN 55414, is a retail store offering a variety of cycling, boarding, and skiing equipment. You can contact them at (612) 617-8002 or +1 612-617-8002.

Based on customer reviews, ERIK'S - Bike Board Ski has received mixed feedback, particularly regarding its online order and return policies, as well as in-store repair services. Key points from customer experiences include:

Online Order and Return Issues: Customers have reported issues with inadequate packaging for online orders, leading to damage during shipping. The company's return policy has been described as rigid, with customers held responsible for damages regardless of packaging or carrier issues. The store's BBB rating reflects these concerns.
In-Store Repair Concerns: Customers have expressed concerns about the thoroughness of in-store repair services. One customer reported receiving their bike with an untrue front wheel after a tire replacement, and then being asked to pay for a wheel truing service.
Varied In-Store vs. Online Experience: Reviews suggest that in-store purchases may offer a different experience compared to online orders. Customers are advised to carefully check the return policies, especially for online transactions.

ERIK'S - Bike Board Ski offers a range of sports equipment, but potential customers should be aware of the reported issues with online orders and return policies, as well as the variability in repair service quality. Customers are advised to thoroughly review the store's policies and inspect their equipment after service.

If you're considering purchasing from ERIK'S - Bike Board Ski, particularly online, it's recommended to proceed with caution and carefully review their return policies. For in-store repairs, it's advisable to thoroughly inspect your bicycle before and after service.

Location

Reviews

Mar 14, 2025

Buyer Beware - Online Orders & Returns Buyer beware—especially if purchasing online. Erik’s Bike Shop provides inadequate packaging/shipping materials, which led to my returned item becoming damaged during shipping. Although their customer service representative was polite, the company itself was rigid and refused to assist me because they never received the damaged item, despite proof of shipment. They emphasized that returns are entirely the customer's responsibility, regardless of packaging or carrier issues. There's clearly a reason Erik’s Bike Shop currently holds a 1.56/5 rating on the BBB. If you're purchasing in-store, this review might not apply—but always carefully check their return policies. I don’t recommend purchasing from Erik’s unless you're prepared to assume all risk.
Oct 01, 2024

Came here in a pinch after a blown rear tire, and I decided to change both tires. I left with an untrue front wheel. I brought my bike back into the shop after noticing the issue. The tech agreed that it was off and wanted to charge me to true the wheel. However, he said they didn't notice the problem before or after they serviced my bike. On principle I will not pay the shop for the truing service. Next time I will choose a bike shop that is more thorough in their inspections.
Oct 08, 2024

I had a great experience at this shop! Ryan took care of my bike that was damaged from vandalism. He even helped unscrew a bolt from a different bike seat I brought in FOR FREE! He was nothing but kind and compassionate! What amazing customer service. If I could give it 10 stars I would!
Dec 26, 2024

Called to ask if they would be able to help with flat tire on an E-bike as some shops have contracts with certain brands. Proceeded to get hung up on before I could ask. To then come in store and be told they can’t work on my bike.
Sep 06, 2024

Everyone I spoke to was incredibly understanding when I came in confused about my estimate. There was a miscommunication, and they sorted me out without a problem. I am so grateful for the kindness and excellent customer service I received that day, and my bike looks better than ever. Thank you.