ERIK'S - Bike Board Ski, located at 1312 4th St SE, Minneapolis, MN 55414, is a retail store offering a variety of cycling, boarding, and skiing equipment. You can contact them at (612) 617-8002 or +1 612-617-8002.
Based on customer reviews, ERIK'S - Bike Board Ski has received mixed feedback, particularly regarding its online order and return policies, as well as in-store repair services. Key points from customer experiences include:
- Online Order and Return Issues: Customers have reported issues with inadequate packaging for online orders, leading to damage during shipping. The company's return policy has been described as rigid, with customers held responsible for damages regardless of packaging or carrier issues. The store's BBB rating reflects these concerns.
- In-Store Repair Concerns: Customers have expressed concerns about the thoroughness of in-store repair services. One customer reported receiving their bike with an untrue front wheel after a tire replacement, and then being asked to pay for a wheel truing service.
- Varied In-Store vs. Online Experience: Reviews suggest that in-store purchases may offer a different experience compared to online orders. Customers are advised to carefully check the return policies, especially for online transactions.
ERIK'S - Bike Board Ski offers a range of sports equipment, but potential customers should be aware of the reported issues with online orders and return policies, as well as the variability in repair service quality. Customers are advised to thoroughly review the store's policies and inspect their equipment after service.
If you're considering purchasing from ERIK'S - Bike Board Ski, particularly online, it's recommended to proceed with caution and carefully review their return policies. For in-store repairs, it's advisable to thoroughly inspect your bicycle before and after service.
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