Ernie's Bicycle Shop

Overview
About
Location
Reviews

Overview

+1 330-832-5111
www.erniesbikeshop.com
135 Lake Ave NW, Massillon, OH 44647, USA
Hours

Monday Closed

Tuesday 10:00 AM - 8:00 PM

Wednesday 10:00 AM - 8:00 PM

Thursday 10:00 AM - 8:00 PM

Friday 10:00 AM - 8:00 PM

Saturday 8:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Ernie's Bicycle Shop Introduce

Ernie's Bicycle Shop is located at 135 Lake Ave NW, Massillon, OH 44647, USA. You can contact them at (330) 832-5111 or +1 330-832-5111.

Customer reviews consistently praise Ernie's Bicycle Shop for its excellent service and friendly, knowledgeable staff. One customer, who purchased a new bike and accessories, highlighted the helpfulness of the employee who assisted them. They appreciated the test ride, advice on product selection, and the thorough inspection and preparation of their new bike by the mechanic. They also noted the clear explanation of the first free tune-up and the encouragement to contact the shop with any questions.

Another customer described Ernie's as an "awesome shop" with super friendly staff and reasonable prices. They gave a "huge shoutout" to Foster, who patiently helped them and their husband choose a first bike. They appreciated Foster's knowledge and genuine desire to help, without rushing them. They rated their experience 10/10.

These reviews suggest that Ernie's Bicycle Shop is a highly recommended bike shop that prioritizes customer satisfaction and provides excellent service. The shop's knowledgeable and friendly staff, wide selection of bikes and accessories, and commitment to customer support make it a valuable resource for cyclists in Massillon and surrounding areas.

As a "Bicycle Shops Near Me" option, Ernie's Bicycle Shop offers bike sales, accessories, repairs, and related services. It is recommended to contact them directly for specific inquiries regarding their inventory and services.

Location

Reviews

Sep 09, 2024

I visited Ernie's on Saturday and purchased a new bike, water bottle holder, streamers, helmet, bell and phone holder. The employee who helped me pick these out was very knowledgeable and helpful. She had me take a test drive on the sidewalk behind the store and gave me advice on what to choose or think about for each item. The bike mechanic inspected the new bike, raised the seat and did some other things to get it ready to go. He loaded the bike in the back of my truck. Both employees explained the first free tune up and encouraged me to call with any questions.
Aug 01, 2024

Awesome shop! All the staff was super friendly and the prices were very reasonable. Tons of events and expert help. Huge shoutout to Foster who help my husband and I decide on a first bike for me! He didn’t rush us at all, was very knowledgeable, and truly wanted to help us. 10/10
Mar 28, 2022

We decided to come to this shop because of all the positive reviews and word of mouth. They did not disappoint! They did a small repair on my bike tire and showed us how to do the work ourselves in the future. We are relatively new to biking and are looking to get into mountain biking. They helped my husband pick out an affordable model that will get us started on our off road journey. When they time comes for me to upgrade we will be back! All the staff members we interacted with were knowledgeable, professional, and friendly!
May 04, 2024

Just picked up my new Trek and I was floored by the amazing customer service. I thought I was going in for a grab and go - here's your bike, good luck. But not even close! Tyler took the time to explain things to me, discuss accessories, answer all of my questions, even did one last test ride to make sure everything was perfect. He even gave me some new maps and explained the trails nearby. Treated me like family and not just another customer. Tyler really went above and beyond to make sure I was satisfied with my new investment. I can't recommend Ernie's Massillon enough! Amazing staff - from the sales floor to out the door - I highly suggest stopping by!
Feb 27, 2024

The staff were very kind, friendly and very helpful. I called in and a gentleman patiently spent 15min answering all my questions. He didn’t try to sell me a bike but helped me to make a better bike purchase. I did end up purchasing from Ernie’s because of my experience. I’m confident they will be there for the customer always.