HMP Bikes

Overview
About
Location
Reviews

Overview

+1 916-926-3649
hmpbikes.com
440 F St, Davis, CA 95616, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 2:00 PM - 6:00 PM

Thursday Closed

Friday 3:00 PM - 6:00 PM

Saturday 3:00 PM - 7:00 PM

Sunday 3:00 PM - 7:00 PM

HMP Bikes Introduce

HMP Bikes is located at 440 F St, Davis, CA 95616, USA. You can contact them at (916) 926-3649 or +1 916-926-3649.

Customer reviews for HMP Bikes present a mixed picture of their service and product quality. One customer reported a positive experience as a first-time buyer, praising the shop's thorough explanation of the e-bike and its features. They were particularly impressed with the shop's work ethic, noting that the staff worked past closing hours to assemble their e-bike.

However, another customer had a significantly negative experience. They received a package that appeared to be a returned item, missing several accessories, including a u-lock, helmet, storage, and small parts. They reported poor customer service, claiming the company was unresponsive and unwilling to address the missing items. The customer also experienced issues with the e-bike's battery performance, faulty storage, and suspected the product was a previously returned item. They strongly advised against purchasing from HMP Bikes, citing a "nightmare" experience.

These reviews indicate that HMP Bikes can provide positive experiences for some customers, particularly with in-person sales and assembly. However, there are significant concerns regarding their online order fulfillment and customer service. Potential customers should be aware of these mixed reviews and exercise caution before making a purchase. It is recommended to thoroughly inspect any products upon arrival and to carefully document any issues.

As a "Bicycle Shops Near Me" option, HMP Bikes offers e-bike sales. It is strongly advised to contact them directly for detailed information about their products and services, and to be mindful of potential customer service and product quality issues.

Location

Reviews

Feb 19, 2025

This was a very pleasant experience for me as a first time buyer, they really explained the process well and taught me everything I needed to know about the bike. I really admire their work ethic, as they were working on assembling my e bike even after closing hours. I’ll always be grateful for that, thanks again :)
Sep 12, 2024

I place my order August 10 and I got my package fairly fast. I was very excited until I open the package. It looked like a returned and my ulock,helmet, storage, and a bunch of small screws and other parts where missing. I contact the company and they said sorry we are out of stock. That's pretty much all the email said. It wasn't until I was chatting with someone in the website chat that I got a call and spoke to someone that sent me the screws that I was missing but so far that's all they have done I have sent pictures I have documented everything and this company has the absolute worst customer service ever. They will not listen to anything even if it's clearly their fault . I wish I could return the whole moped but unfortunately I have used it already and I have a morals. The battery will drop to almost nothing during uphill riding. The storage they sent me just fell off today. It's very faulty I do believe this was a returned but they insist its not. I would be very careful with this company. I will ask for a refund that I paid almost $400 dollars extra that I never received. Please don't buy from here unless you want a nightmare on your hands. Theirs other companies that sell the same moped for less. I wanted this one because of the accessories that I never got.
Aug 08, 2024

I recently purchased a bike from HMP Bikes, and I couldn’t be more impressed with the overall experience. The bike itself is outstanding, offering brilliant performance and exceptional durability. It’s packed with features that genuinely enhance the riding experience, making every ride smoother and more comfortable. What really stood out to me was how easily I was able to convert my regular bike into a delivery bike. The versatility of their bikes is unmatched, and for someone who uses it daily for deliveries, it’s simply the best and most comfortable option I’ve come across. Moreover, the staff at HMP Bikes are incredibly friendly and knowledgeable. They took the time to provide me with all the necessary information and made sure I was completely satisfied with my purchase. Their customer service is top-notch, and it’s clear that they care deeply about their customers. Overall, HMP Bikes has exceeded my expectations in every way. I highly recommend them to anyone in need of a reliable, high-performance bike, whether for personal use or delivery purposes.
Dec 08, 2024

The website have no place to submit warranty claim. My bike complete dead after three driving and can't charge. I email them but three month haven't get the reply. I think they will just ignore the claim. Please don't buy this bike, they have no customer service!
Oct 28, 2022

HMP Bikes is a great shop with a great owner! Peter and his staff were very knowledgeable and helpful in answering all my questions about their electric mopeds. Their bikes are really cool and were a blast to test drive. If you're in the area, I would definitely check this place out!