Mike's Bikes of Sacramento

Overview
About
Location
Reviews

Overview

+1 916-446-2453
mikesbikes.com
1411 I St, Sacramento, CA 95814, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 10:00 AM - 5:00 PM

Mike's Bikes of Sacramento Introduce

Mike's Bikes of Sacramento, located at 1411 I St, Sacramento, CA 95814, is a bike shop offering a range of services and products to the local cycling community. Operating under the "Bicycle Shops Near Me" category, this shop provides repairs, maintenance, and retail sales. However, customer reviews present a mixed picture regarding the quality of their service and pricing.

Some customers have praised the shop's online service appointment system and the responsiveness of the service team. Specifically, individuals have highlighted the efficiency of repairs, the thoroughness of their checks, and the friendly demeanor of the staff. The downtown location is also considered convenient for quick repairs. However, there are also significant negative reviews.

Some customers express strong dissatisfaction with the customer service, citing rigidity and a lack of willingness to accommodate misunderstandings. Additionally, complaints about overpriced services and a perceived lack of attention to detail during repairs have been raised. One customer reported a particularly negative experience with an overpriced overhaul, citing poor cleaning of key components.

Key features and services offered at Mike's Bikes of Sacramento include:

Online service appointment system
Bike repairs and maintenance
Bike part sales
Central downtown location

Potential customers should be aware of the varying customer experiences. While some find the online system and repair services efficient, others have raised concerns about pricing and customer service. It is recommended to contact the shop directly at (916) 446-2453 or +1 916-446-2453 for detailed information and to discuss any specific needs or concerns.

Location

Reviews

Mar 11, 2025

Greatly appreciated their online service appointment system and the communication with the service team. Adam was responsive in regards to my appointment and when I needed to bring my bike in 2 days earlier than scheduled, he confirmed that he and Mike would be available to help 😀 Brought it in and the appointment took about 15 mins for the service, they checked tire condition and other tube in addition to the tube replacement even helped with greasing the bike chain which felt like a new bike. Staff are friendly, and conveniently and centrally located in Downtown Sacramento should you need a sudden repair and expertise.
Oct 20, 2024

Absolutely appalling customer service for a large company that is so highly reviewed. These people would rather google, and then debate the finer points of state law than provide a simple act of customer service in the face of a misunderstanding. Now we both came to the conclusion that they were in fact correct in their assertion. And they went on to highlight the fact that they could choose to accommodate my request. They simply were choosing not to. Understandable if the customer in question was condescending or behaving unreasonably, but completely unnecessary in this instance. Their rigidity in the face of me asking them if they’d be willing to work with me despite not being legally required to do so is something I have never seen in a retail customer service setting. Even when the customer’s demeanor should preclude them from receiving any form of compromise. I will never spend another cent with this company and they clearly could not care less. They are wildly overpriced and I would encourage anyone reading this to buy from a local shop anyway. A few years ago I paid them a gouging $700 for an overhaul of my road bike. They couldn’t even be bothered to take the handlebars out to clean the dust and debris (that had rained down on the bike as the result of a roofing project that my landlord undertook on short notice before everything could be moved) from the headset and other mechanical components. I’d not reviewed them at that time, but after being screwed over by this company/location twice I’d like to warn people what Mike’s Bikes is all about. My first bike was a GT Mach One from a MB location ffs. Sad state of affairs.
Sep 16, 2024

I went to Mike's Bikes, in Mid-Town Sacramento, to get my bike serviced, since I had not used it since 2020. They were 100% amazing. They took care of me and treated me like I was family. Best service I have experienced, in Sacramento, in a long time. I had to return a few days later as my tires had gone flat. Apparently during my first time back on a bike I ended up getting thorns stuck in the tires and punctured the tubes. Again, the level of service was top notch. "Will" took care of me in Service and "Jeff" helped me purchase the right helmet and bike lock. I will not go to any other bike shop in town. Mike's Bikes is the place to go Hands Down. Thank you guys for being awesome and easy to talk too.
Nov 04, 2024

Highly recommend this bike shop. Was in hurry to get my bike fixed 36h before my Ironman Sacramento departure. We were Friday around 4PM, they fixed my bike before 6PM the same day, so I could try on my bike before my race. Great service, thanks again.
Oct 06, 2024

I went to Mike’s bikes in Sacramento and had a great great associate help me purchase my first TT bike. Jeff did a great job. I was very skeptical of going to Mike bikes because I had bad bad horrible service at both locations Folsom and Roseville and refused to ever return to the store, but my girlfriend said let’s go check just to see what they have. We have never been to this one store so we decided to take a stroll and I got great service, they explained everything to me in detail and very very prompt on everything thank you Jeff. They also recommended a bike Fit location for me so I can be fitted on my bike as I am getting ready for the California Iron Man. I’m very happy with their service I still will not ever return to , the Roseville Folsom location, bike stores ever will. I return there but I will return to the Sacramento store as they are great people and have great knowledge When I have my bike serviced, it will be done at this location. Only never will I ever ever ever return to Folsom or Roseville those two stores and all the employees are freaking horrible and should be fired. This is my opinion.