Neighborhood Bike Shop - Carmichael

Overview
About
Location
Reviews

Overview

+1 916-640-2453
www.neighborhoodbikeshop.com
5142 Arden Wy, Carmichael, CA 95608, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

Neighborhood Bike Shop - Carmichael Introduce

Neighborhood Bike Shop - Carmichael is located at 5142 Arden Wy, Carmichael, CA 95608, USA. You can contact them at (916) 640-2453 or +1 916-640-2453.

Customer reviews for Neighborhood Bike Shop - Carmichael are overwhelmingly negative, indicating significant issues with customer service and pricing. One customer reported being lied to on three separate occasions. They detailed an experience where they were quoted $50 for a brake pad change but were charged $113. They were also charged an additional $20 for a repair that should have been covered under the initial purchase, as the rear tire was installed incorrectly by the shop.

Another customer expressed dissatisfaction with the rude behavior of the staff and the high prices. They reported purchasing three tires, two of which required frequent inflation. They also experienced a week-long delay for a tire that was actually in stock. The customer was particularly upset about being charged $7 for a simple tire inflation, especially considering their previous business with the shop.

These reviews strongly suggest that Neighborhood Bike Shop - Carmichael has significant problems with customer service, honesty, and pricing. Potential customers should be aware of these issues and exercise extreme caution before seeking services from this shop. Due to the consistent negative feedback, it is highly recommended to consider alternative bike shops in the area.

As a "Bicycle Shops Near Me" option, Neighborhood Bike Shop - Carmichael offers bike sales and repairs. However, given the overwhelmingly negative customer feedback, it is strongly advised to contact them directly for detailed information about pricing and repair procedures, and to consider alternative options before making a decision.

Location

Reviews

Mar 14, 2025

I have now been lied to on 3 separate occasions by this store. So I'm never coming back here. I bought my bike from this store. About 8 months later called to get a quote for a brake pad change. Was told $50 with labor. I was initially charged $113.Maybe I didn't specify I needed both tires. My bad, it's fine. Told them my rear tire won't come off since I bought it. Reassured they can work around it. Show up the next day with another $20 charge for "fixing my rear tire." Woulda preferred they called before the extra charge but whatever, I can cope. Found out it was backwards since I bought it and they graciously charged me without my consent for fixing a mistake they sold it to me with.
Feb 21, 2025

Don't waste your time. The dude was rude. I bought three tires, two have to be filled with air every four days, they had me wait for a certain tire for a week, when all along they had it in stock. The prices are thru the roof, absolutely ridiculous. I went there to have my tire pumped up, he said 7 bucks. What. With all the business I have given you? It was because I am relieving him of the bike he was presently working with. What.... Ten seconds. Well, there you have info, stay away.
Oct 09, 2024

I moved here to Sacramento in 2019. I went into the store looking for a beach cruiser picked one out also purchased accessories As of today, my beach cruiser is running successfully I am a satisfied customer
Oct 04, 2024

I’ve been going to this shop for years, but a change in staff has lowered my 5 star rating to 2, and that is generous. I had new front brake pads installed by a very grumpy staff member, but at least he repaired the bike while I waited, which was greatly appreciated. Unfortunately not all the bolts were retightened correctly and one side of the brake pad assembly fell off within days. I discovered the problem heading down a hill, but my rear brakes were able to slow me down. The other downside to the experience was the price charged. It was twice the price I paid to have the same repair completed, with a smile, by another shop.
Aug 18, 2024

I met with Wayne today. His knowledge is end less. We fid a fitting and with just two adjustments my ride comfort improved 10 fold. I highly recommend going to this shop. I also use the shop on La Rivera both shops are exceptionally worth more than a 5 star. Thank you again for you services.