Neighborhood Bike Shop - Greenhaven

Overview
About
Location
Reviews

Overview

+1 916-424-2453
www.neighborhoodbikeshop.com
364 Florin Rd, Sacramento, CA 95831, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

Neighborhood Bike Shop - Greenhaven Introduce

Neighborhood Bike Shop - Greenhaven, located at 364 Florin Rd, Sacramento, CA 95831, caters to the local cycling community by providing a range of bicycle services. Operating under the "Bicycle Shops Near Me" category, this shop aims to serve those in the Greenhaven and Pocket areas of Sacramento.

Customer reviews present a mixed picture. Some customers praise the owner, Damien, for his professionalism, knowledge, and friendly demeanor. They appreciate his thorough explanations and helpful recommendations. However, a recent review details a significant negative experience regarding unexpected and unapproved charges. This review indicates a discrepancy between initial quotes and final costs, causing customer dissatisfaction. Specifically, the review mentions charges for services not requested and a lack of clear communication regarding pricing changes.

Services offered at Neighborhood Bike Shop - Greenhaven, based on available information, include:

Bike tune-ups
Tire changes
Brake repairs and bleeding
Wheel hardware adjustments
Bike cleaning

It is important for potential customers to be aware of the varying experiences reported. While some find Damien's expertise valuable, others express concerns about pricing transparency. Contact the shop directly at (916) 424-2453 or +1 916-424-2453 for detailed information about services and pricing.

Location

Reviews

Feb 14, 2025

February 2025 review. Owner is Damien who absolutely ripped me off. I never wanna slam a small business ever but the receipt just goes to show everything. I went in to get my bike tuned up and tires changed because it was due time. I rode my bike once a week, love my bike, generally no issues at all. The initial quote was $225 for tune up and new tires change (me bringing the tires.) When Damien assessed the bike (the owner), he said there were some things wrong with my brakes and he wanted to bleed them and fix the brake wiring. I had no issues with my brakes whatsoever but he seemed honest at the time, so I agreed. The new quote was for $420 for fixing brakes, tune up, and new tires. Meanwhile my bike is in the shop 1 week now. $420 was very expensive to me, but I just went with his opinion. Fast forward, this guy Damien calls me again and says he found issues with my wheel and needs to redo some of the hardware on the rims, he literally over the phone told me it might be $30 more. I say fine whatever. Damien calls me to tell me the bike is done, this is two weeks now. And I go to pick it up. When I pick it up the bike was $610!!!!! This was absolutely ridiculous and unprofessional. I argue with him because he never ever told me the price would be in the $600 range! I would have never agreed to that. I have to argue with him a little and he only takes the total down to $570! This bike shop is completely unprofessional. At what point would I approve $200 worth of fixing on rims? For my total to go from $420 to $610. Damien is completely dishonest, and never told me the costs and added so many unapproved costs. Why would I pay you $40 to clean my bike, I never asked you to do that yet you charged me for that! I will never bring my bike again to this place. The owner is a crook, the receipt does not lie!
Jan 18, 2025

Can't say enough great things about how professional, informative, and friendly Damian is. I went in with some questions and he answered all of them completely, while providing great recommendations. If you are looking for a bike in the Pocket/Greenhaven area, stop by Neighborhood Bike Shop. You will not be disappointed.
Jan 07, 2025

This guy knows what he’s doing and I certainly trust him to do a good job on my son‘s bike so that it can be ridden safely. He’s also good at conversation about cycling. That being said, I’ve been there twice and have both times come away feeling like I’ve been nickeled and dimed. The derailer needed to be adjusted which carried a $25 charge, and I was given a ticket for that amount, and agreed to pick the bike up a couple hours later. When I returned, I found that he had put two new tires on the bike, that I was considering, but wanted my son to see the tires first before we decided to purchase them. My son ended up liking the tires so we got them. But when I went to pay for everything, there were several additional charges, of $15 or $25 because the guy decided to do something extra that he didn’t tell me he planned to do (cleaning a part) or an installation fee of the tires that I did not first tell him to install. I just feel like the guy was putting the cart before the horse by charging me for little things that I did not authorize first.
Feb 26, 2025

Hey Y'all I'm stoping by showing love for folks at Green haven bike shop.they are very knowledgeable and helpful when it comes to Bike parts and Bike frames.let alone to mention these are the most kindest Loving people at this bike shop words cant explain how greatful and thankful I am to still see sincere honest people doing good work for the community and the people of it.Theyre shop stays clean and they welcome everyone with open arms and positive Gratitude they above and beyond just doin there job.Ive ridden bikes all my life and they honestly taught me more then I thought I knew about bikes and it's awesome because it's a nice learning lesson whenever I go to get my chain lubed up or if I need spokes to be tighten I love them for teaching me how to fix my Bike while fixing my bike it's awsome .they are very experienced and laxed on what the store but they still conduct business in a professional Manner.This shop is not just a shop it's a nice Haven for Bike riders of all kinds.they keep the shop clean the vibes are positive !I thank Y'all A lot for teaching me And the times you guys worked with me Barely having no cash this shop is for the People not just the Money! And thats the most awsome Thing Ever.
Dec 17, 2024

Joe is hilarious and so knowledgeable. Highly recommend this place. He didn't try ti sell me on what I didn't need and he was honest about the state of my bikes.