Neptune Cyclery

Overview
About
Location
Reviews

Overview

+1 727-943-5805
neptunecyclery.com
13 S Safford Ave, Tarpon Springs, FL 34689, USA
Hours

Monday 10:00 AM - 5:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 12:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 12:00 AM - 4:00 PM

Neptune Cyclery Introduce

Neptune Cyclery is a bicycle shop located at 13 S Safford Ave, Tarpon Springs, FL 34689. They can be contacted at (727) 943-5805 or +1 727-943-5805. As a "Bicycle Shops Near Me" listing, they offer services and products related to bicycles.

Based on customer reviews, experiences at Neptune Cyclery have varied. Some customers have reported negative interactions, citing rude and poor customer service. Specifically, one customer expressed dissatisfaction after attempting to purchase accessories, indicating a negative experience.

Another customer detailed an experience involving a flat tire repair. The customer reported difficulties with the repair timeline and described an incident where they felt they were treated poorly, including being asked to leave the shop while waiting for their ride and having their bike and tire moved outside. This customer expressed concern about potential overcharging of tourists.

It is important for potential customers to be aware of these reported experiences when considering Neptune Cyclery for their bicycle needs.

Services offered include:

Bicycle repairs.
Sale of bicycle accessories.

Potential customers are advised to consider recent customer feedback when making decisions regarding this establishment.

Location

Reviews

Dec 30, 2024

We are avid riders and enjoy visiting + supporting local bike shops. Walked in with the intention of buying a couple of accessories for my e-bike. Walked out with nothing. Extremely rude and poor customer service. Loved our first visit to Pinellas Trail and Tarpon Springs but will not be going back to Neptune Cyclery.
Feb 01, 2024

I got a flat tire while riding through Tarpon Springs. Easy enough, Tarpon has a bike shop. I carried my bike along with the flat tire there and asked how quickly my tire could be fixed, since I had to get to work. The guy there says Friday, but then says possibly Thursday. This wasn’t ideal but at least it’s a solution, so I agreed to leave the bike and tire overnight for them to fix. he gives me a claim ticket that has no identifying information about what business it’s for, which didn’t put me at too much is leaving them with a multi thousand dollar bike. I didn’t seem to have many options though, so I agreed and ordered an Uber to pick me up. The guy then tells me I have to leave the store because he wants to eat his lunch. I let him know that my Uber was on the way, he got mad and threw my bike and tire out of the shop. I was shocked at how the person working would treat a local paying customer. This place seems only to exist to rip off tourists.
Mar 01, 2025

Great day and great bikes!! Very helpful customer service!
Feb 16, 2023

Great customer service. Stopped by one Saturday and just ask questions about the local trail and bike rentals. The gentleman was very welcoming. I returned the following week and rents an e-bike for the day. Great time and reasonable cost. Highly recommend!
Apr 11, 2024

I bought Magnum Scout e-bike from Neptune. When riding it the 1st day I noticed a hard roll over of the front wheel when braking. Upon inspection I found that the wheel was so loose that it nearly fell off when lifting the bike. I then decided to give the bike a better look over and discovered that the headlight lense was cracked . I returned to the store and was basically told that I was a liar, after arguing with the extremely rude owner, he said he would order a replacement. After months and months of checking on it with him saying it was back ordered, I contacted Magnum directly whom stated that he never ordered one and that they had plenty in stock and would cover it under warranty. I strongly recommend not doing business with Neptune, the owner is a complete liar. If you have a need in the area go to Tarpon Tom, he has two locations and runs a very reputable business.