Open Air Bicycles

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 805-653-1100
  • www.openairventura.com
  • 2386 E Main St, Ventura, CA 93003, USA
  • Hours

    Monday 9:00 AM - 6:00 PM

    Tuesday 9:00 AM - 6:00 PM

    Wednesday 9:00 AM - 6:00 PM

    Thursday 9:00 AM - 6:00 PM

    Friday 9:00 AM - 6:00 PM

    Saturday 9:00 AM - 6:00 PM

    Sunday Closed

Open Air Bicycles Introduce

Open Air Bicycles, located at 2386 E Main St in Ventura, CA, is a bicycle store known for its friendly and knowledgeable staff. As a platform category bicycle store, they provide a range of services, including repairs and maintenance, to the local Ventura community.

Customer reviews consistently praise the shop's exceptional customer service. One customer, a "relative newbie," was impressed by the staff's willingness to educate them and help dial in their used bike, even though it wasn't purchased from the shop. This demonstrates the shop's commitment to helping all customers, regardless of immediate financial gain.

Another customer highlighted the professionalism and expertise of Mark, who diagnosed and resolved a chain problem. Mark's patience and precision were appreciated, and the customer expressed confidence in the repair. This reinforces the shop's reputation for providing top-notch service.

Key features of Open Air Bicycles include:

  • Friendly and Helpful Staff: Providing welcoming and supportive assistance.
  • Knowledgeable Expertise: Offering expert diagnoses and repairs.
  • Customer Education: Willing to educate customers and provide guidance.
  • Professional Service: Maintaining high standards of professionalism and precision.
  • Commitment to Customer Satisfaction: Prioritizing customer needs and providing exceptional service.

For inquiries or to schedule a service, you can contact Open Air Bicycles at (805) 653-1100 or +1 805-653-1100. Located in Ventura, they serve the local community with reliable and professional bicycle services.

If you're looking for a bike shop that offers friendly, knowledgeable, and professional service, Open Air Bicycles is an excellent choice. Their commitment to customer satisfaction and expert repairs makes them a valuable resource for cyclists in the Ventura area.

Location

Reviews

  • Feb 02, 2025

    Everyone here is friendly and helpful, even to a relative newbie like me. They were willing to take a considerable amount of time to educate me and help me dial in my new bike, even though I bought it used (not through them). This is what customer service should look like: people helping other people, even when there’s no immediate financial reward attached. I will be voting for this shop with my wallet for the foreseeable future.

  • Jan 09, 2025

    Mark was extremely helpful, professional and very knowledgeable on diagnosing a problem with a chain falling off intermittently, coincidentally after replacing a rear tube and tire. He was very patient and precise while I watched him at work. I am very hopeful and optimistic that he fixed the issue. I highly recommend this business as they are top notch!!

  • Aug 31, 2024

    Five stars for a great experience, service and care. I was in town from the other side of the country for work and somewhat unexpectedly blew out my Fox fork due to age. These guys helped me get the fork rebuilt in far less time than average so I could still enjoy the trails for the duration of my visit. Knowledgeable and friendly. Stop by if you’re in need!

  • Jun 11, 2022

    Jeff and Mark's mechanical expertise is unmatched! I trusted them with my bike the day before a race and they gave me the best tune-up money can buy. They care about their customers and treat them like family.

  • Oct 23, 2024

    Ian was amazing on the phone. I called a few minutes before opening and he was on the spot to answer the call and help with my request. It’s amazing to have a shop provide such good phone service!

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