Open Air Bicycles, located at 2386 E Main St in Ventura, CA, is a bicycle store known for its friendly and knowledgeable staff. As a platform category bicycle store, they provide a range of services, including repairs and maintenance, to the local Ventura community.
Customer reviews consistently praise the shop's exceptional customer service. One customer, a "relative newbie," was impressed by the staff's willingness to educate them and help dial in their used bike, even though it wasn't purchased from the shop. This demonstrates the shop's commitment to helping all customers, regardless of immediate financial gain.
Another customer highlighted the professionalism and expertise of Mark, who diagnosed and resolved a chain problem. Mark's patience and precision were appreciated, and the customer expressed confidence in the repair. This reinforces the shop's reputation for providing top-notch service.
Key features of Open Air Bicycles include:
- Friendly and Helpful Staff: Providing welcoming and supportive assistance.
- Knowledgeable Expertise: Offering expert diagnoses and repairs.
- Customer Education: Willing to educate customers and provide guidance.
- Professional Service: Maintaining high standards of professionalism and precision.
- Commitment to Customer Satisfaction: Prioritizing customer needs and providing exceptional service.
For inquiries or to schedule a service, you can contact Open Air Bicycles at (805) 653-1100 or +1 805-653-1100. Located in Ventura, they serve the local community with reliable and professional bicycle services.
If you're looking for a bike shop that offers friendly, knowledgeable, and professional service, Open Air Bicycles is an excellent choice. Their commitment to customer satisfaction and expert repairs makes them a valuable resource for cyclists in the Ventura area.
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