Trek Bicycle Franklin

Overview
About
Location
Reviews

Overview

+1 615-549-5966
www.trekbikes.com
1709 Galleria Blvd #1001, Franklin, TN 37067, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Trek Bicycle Franklin Introduce

Trek Bicycle Franklin, located at 1709 Galleria Blvd #1001, Franklin, TN 37067, is a bicycle store specializing in Trek bicycles and related services. You can reach them at (615) 549-5966 or +1 615-549-5966.

As an authorized Trek Bicycle retailer, Trek Bicycle Franklin offers a wide selection of Trek bikes, including road bikes, mountain bikes, and more. The store is known for its exceptional customer service and knowledgeable staff.

Customers have consistently praised the store's staff, particularly Ryan and Russ, for their helpful and pressure-free approach. Ryan is commended for his assistance with custom Project One bike orders, making the process smooth and providing valuable referrals for custom fittings. Russ is praised for his ability to guide customers through the bike selection process, regardless of their experience level, and for his focus on providing clear and honest information.

The store's commitment to customer satisfaction is evident in the positive reviews, with customers expressing their appreciation for the personalized service and expertise provided by the staff. Customers also highlight the friendly and welcoming atmosphere of the shop.

If you are in the Franklin, TN area and are looking for a high-quality bicycle shop with excellent customer service, Trek Bicycle Franklin is a highly recommended option. Whether you are a seasoned cyclist or a beginner, the staff at Trek Bicycle Franklin are ready to assist you in finding the perfect bike and providing expert advice.

Location

Reviews

Jan 15, 2025

Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Mar 08, 2025

Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Mar 12, 2024

I had a phenomenal experience purchasing new bikes at the Franklin Trek store! The staff are so helpful and knowledgeable. They helped me find exactly what I needed even though I wasn't certain what I was looking for. I bought two Trek Fuel EXE's - one for me and one for my wife. And I got an awesome Kuat bike rack system with the pivoting arm so my van tailgate can still open. These bikes are incredible and so much fun to ride! The store assembled all of our equipment and fit it and dialed it in for us. Would definitely buy bikes here again! 🚲
Feb 26, 2025

Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Oct 29, 2024

I recently had the pleasure of visiting this bike shop for the purchase of my first ebike (I have 5 other bikes). What truly impressed me was their willingness to understand my unique riding style. Instead of simply pushing a sale, they took the time to ask questions about how I intended to use the bike—whether it was for commuting, leisurely rides, or more adventurous trails. Moreover, their post-purchase support is commendable. They offered guidance on proper maintenance and care for my new e-bike, ensuring I have the best experience possible.