Origami Bicycle Company

Overview
About
Location
Reviews

Overview

+1 855-767-4426
www.origamibicycles.com
8415 Glazebrook Ave, Henrico, VA 23228, USA
Hours

Monday 9:30 AM - 8:00 PM

Tuesday 9:30 AM - 8:00 PM

Wednesday 9:30 AM - 8:00 PM

Thursday 9:30 AM - 8:00 PM

Friday 9:30 AM - 8:00 PM

Saturday 9:30 AM - 8:00 PM

Sunday 9:30 AM - 8:00 PM

Origami Bicycle Company Introduce

Origami Bicycle Company, located at 8415 Glazebrook Ave, Henrico, VA 23228, specializes in folding bicycles, including e-bikes, fitting into the "Bicycle Shops Near Me" category. They can be contacted at (855) 767-4426 or +1 855-767-4426.

Customer reviews present a mixed experience with Origami Bicycle Company. Some customers have praised the company, particularly Paul, for his accommodating and friendly service. One customer highlighted a positive experience from 2016, where Paul personally delivered a bike for a test ride and provided excellent service. This customer reported their father enjoying the bike regularly.

However, recent feedback indicates concerns about after-sales support. One customer expressed dissatisfaction regarding the functionality of their purchased e-bikes. After storing the bikes over winter, the batteries malfunctioned. Despite contacting Paul multiple times over several months, the customer reported ongoing delays and a lack of resolution. The customer mentioned that the shop no longer sells that line of bike, and the communication has been lacking, leading to frustration and a feeling of unsupported product.

Origami Bicycle Company focuses on providing folding bikes, which are known for their portability and convenience. The company's past service indicates a willingness to accommodate customers, but recent experiences suggest potential issues with after-sales support and product maintenance.

In summary, while Origami Bicycle Company has received positive feedback for its initial customer service and the quality of its folding bikes, potential customers should be aware of reported issues with post-purchase support. It is advisable to consider these factors when deciding to purchase from this company.

Location

Reviews

Aug 12, 2024

We purchased two origami e-bikes from Paul last year after the Richmond RV show. The bikes were great. We put them up for the winter in conditioned space. When we got them out in early spring, the batteries would only work for 5 minutes. We took them to Paul for help. He tested them and agreed they were not functioning as they should. He said he had to go back to the supplier and that he no longer sold this line of bike. That was in early spring. We have contacted him several times since then. Every time we contact him Paul says he will contact the supplier. We bought the bikes from origami not from his supplier. 4 months later we still do not functional e-bikes are any confidence we will in the future. We hate having to do this post, but we have no other options. This company does not provide support.
Sep 22, 2020

I bought an Origami Crane 8 from Paul back in 2016 for my father. Paul was unbelievably nice and accommodating. Not being able to stop by the shop, he brought the bike to me at my work to give it a test ride. My dad loves his bike and rides it regularly. If you are in need of a folding bike, please reach out to Paul at Origami Bicycle Company. I promise you will not be disappointed.
Jun 08, 2024

My husband and I have enjoyed our origami bikes so much! They are convenient for our downtown living and so much fun to zip around the neighborhood with or take to the beach. Paul, the owner/designer, is super friendly, helpful and accommodating. We take our bikes in for annual tunings to keep them in tiptop shape, which are provided free of additional charge. Really can't recommend this business or these bikes enough!
Apr 11, 2021

My wife and I bought two Origami bikes recently, and are extremely pleased with them! Our new bikes (Hawk and Eagle models) are easy to fold/unfold, small and light enough to store conveniently (both fit in the back seat of my sedan), and feel sturdy and responsive while riding. These bikes are comfortable, convenient, and fun! Paul was helpful and had a contagious enthusiasm for cycling. He was flexible in setting an appointment for us to try out the bikes, and then took time to tune the ones we bought and ensure we were comfortable using them. I cannot recommend Origami enough!
Oct 07, 2018

Bought 2 bicycles from Paul. When we had some brake issues, Paul was very accommodating and fixed the issue. We have put over a 100 miles on the bikes and really like them. We now have over 500 miles on both the bikes. We use these bikes vs our regular sized road bikes