Origami Bicycle Company, located at 8415 Glazebrook Ave, Henrico, VA 23228, specializes in folding bicycles, including e-bikes, fitting into the "Bicycle Shops Near Me" category. They can be contacted at (855) 767-4426 or +1 855-767-4426.
Customer reviews present a mixed experience with Origami Bicycle Company. Some customers have praised the company, particularly Paul, for his accommodating and friendly service. One customer highlighted a positive experience from 2016, where Paul personally delivered a bike for a test ride and provided excellent service. This customer reported their father enjoying the bike regularly.
However, recent feedback indicates concerns about after-sales support. One customer expressed dissatisfaction regarding the functionality of their purchased e-bikes. After storing the bikes over winter, the batteries malfunctioned. Despite contacting Paul multiple times over several months, the customer reported ongoing delays and a lack of resolution. The customer mentioned that the shop no longer sells that line of bike, and the communication has been lacking, leading to frustration and a feeling of unsupported product.
Origami Bicycle Company focuses on providing folding bikes, which are known for their portability and convenience. The company's past service indicates a willingness to accommodate customers, but recent experiences suggest potential issues with after-sales support and product maintenance.
In summary, while Origami Bicycle Company has received positive feedback for its initial customer service and the quality of its folding bikes, potential customers should be aware of reported issues with post-purchase support. It is advisable to consider these factors when deciding to purchase from this company.
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