Overlook Bicycles

Overview
About
Location
Reviews

Overview

+1 845-679-2122
overlookbicycles.com
93 Tinker St, Woodstock, NY 12498, USA
Hours Business hours are not available at the moment

Overlook Bicycles Introduce

Welcome to Overlook Bicycles, your premier destination for all cycling needs in Woodstock, NY. Located at 93 Tinker St, Woodstock, NY 12498, and reachable at (845) 679-2122 or +1 845-679-2122, we provide comprehensive services for cyclists in the area.

As a highly regarded bike shop in the "Bicycle Shops Near Me" category, Overlook Bicycles is celebrated for its phenomenal bicycle repair services and exceptional customer care. Customers consistently praise the friendly and knowledgeable staff, particularly Shane and Billy.

Customer reviews highlight the shop's commitment to excellence. One customer was amazed by Shane's ability to tune up and improve their abused ebike, exceeding their expectations. Another customer appreciated Billy's personable nature and excellent communication, noting the superior service compared to other local shops. A particularly detailed review praised Billy's dedication to fulfilling a customer's specific vision for a gravel bike purchase, even working beyond regular hours and facilitating special orders and shipping. This customer also highlighted the shop's attention to detail, including proper helmet fittings and detailed assembly instructions.

Key features and services include:

Expert bicycle repair and tune-up services, including ebike repairs.
Sales of high-quality bicycles, including gravel bikes.
Personalized customer service and attention to detail.
Knowledgeable and friendly staff, including Shane and Billy.
Assistance with special orders and shipping.
Helmet fitting and accessory sales.
Excellent communication and customer support.

If you're seeking a bike shop that goes above and beyond in Woodstock, NY, Overlook Bicycles is the perfect choice. We are dedicated to providing exceptional service and ensuring your cycling experience is outstanding. Visit us today to experience our commitment to quality and customer satisfaction.

Location

Reviews

Oct 22, 2024

Phenomenal bicycle repair shop in the town of Woodstock. Great staff. Friendly people. I brought my 2016 rad mini ebike in for a tune up after 2 years of having Abused it and left it outside in the elements. Shane, the bike repairman, not only tuned it up but fixed a few things I didn't even realize had been impeding my bike's performance and i received a bike back that was running and riding better than when it was brand new. Billy, the owner, is extremely personable and helpful. Great communication. I've had several of my families bikes serviced in different local ulster county bike shops and I've never been satisfied with the work. I liked this bike before ... now I love it. Thanks guys.
Oct 31, 2024

I had the pleasure of purchasing my latest gravel bike from Billy at Overlook Bicycles. Being fully transparent I can be a demanding customer, and when I have a certain vision I'll stop at nothing to see it through. Billy quickly identified this about me and assisted me through a multi day purchasing process to ensure I got EXACTLY what I was looking for. He went above and beyond even working we me over email and phone calls during nights and weekend. Truly some of the most exceptional customer service I have ever received. Too add to all this. I'm an out of town customer and happened to be in woodstock for my anniversary, not Only did Billy and his team ensure that I could leave woodstock with my shiny new bike in hand, but also ensured proper helmet fits for my child, shipping directly to my house for an amazing Burley D'LITE x for my new little one (that is not a product hey carry in store), but also helped provide detailed instructions on how to put it all together once the parts that had to get shipped arrived at my house including. From one seriously happy new father, this is the most deserved 5 star review I have ever left.
Jan 02, 2024

In late November I treated myself to a new mountain bike. This would have never been possible without the help and knowledge from the staff at Overlook Bike Shop. Everyone was friendly and truly cared, they went above and beyond answering all my questions/concerns. They made sure when the bike arrived everything was sized properly for me and ensured I knew the working of the suspension. I left there feeling very comfortable and confident with my new bike and I know if I ever have any questions, I can reach out to them. I have since been on 3 rides and can't wait for the next warm day to take my bike out for a spin.
Apr 14, 2024

The Salsa Confluence e-bike is the best riding experience I ever had. Luckily I stopped in at Overlook the day the new e-bike dropped. It is so beautiful, handles like a dream, and is just plain fun. Not to mention it is 15 or more pounds (depending on the other model) lighter than other e-bikes, which means I can actually lift it myself onto the nifty rack I got—at Overlook— for my Vw. Also got a cool helmet and glasses. Service is amazing there.
Sep 29, 2024

They are so knowledgable and helpful. I finally bit the bullet and bought them more expensive bike. Rack was the best thing I ever bought. Kuat super user friendly I am small and not a spring chicken it is super easy to get the bikes on and off the rack also came with a lock.thanks for all your help.