Priority Bicycles

Overview
About
Location
Reviews

Overview

+1 917-819-1665
www.prioritybicycles.com
174 Hudson St, New York, NY 10013, USA
Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Priority Bicycles Introduce

Priority Bicycles, located at 174 Hudson St, New York, NY 10013, and reachable at (917) 819-1665 or +1 917-819-1665, is a bicycle shop specializing in high-quality, user-friendly bicycles, particularly their line of e-bikes and belt-driven models. As a "Bicycle Shops Near Me" category establishment, they focus on providing a seamless customer experience from purchase to riding.

Customer reviews consistently praise Priority Bicycles for their exceptional customer service and the quality of their bikes. The Priority Current Plus e-bike, a recent addition, has garnered positive feedback for its smooth ride and ease of assembly, aided by comprehensive online video tutorials. Customers appreciate the company's prompt responses to inquiries and efficient handling of returns and replacements.

Key features and services highlighted by customers include:

High-quality e-bikes like the Current Plus and Priority 600
Belt-driven bicycles for a smooth and low-maintenance ride
Easy assembly with provided video tutorials
Efficient and friendly customer service, including prompt email responses
Quick processing of returns and replacements
Availability of bike accessories, such as mirrors, bike racks, and inner tubes

One customer was particularly impressed with the company’s quick response when they needed replacement grips, highlighting the company's commitment to customer satisfaction. Another customer raved about the Current Plus, noting the bike's excellent performance and the company's supportive service.

Priority Bicycles is known for delivering a top-notch experience, emphasizing both the quality of their bicycles and their commitment to customer service. They are a great option for anyone looking for reliable and enjoyable e-bikes and belt-driven cycles in the New York City area.

Location

Reviews

Mar 04, 2025

Review of the Priority Current Plus E-Bike A Top-Notch Experience from Purchase to Pedal I recently purchased the Priority Current Plus e-bike, which just hit the market in mid-February of this year. From the moment I received the bike, I knew I was in for a great experience. Following a comprehensive Youtube video provided by the company, I was able to assemble the bike with ease. Everything arrived in perfect condition, and there were no issues during the assembly process. Taking the bike out for its first ride was a delight. It rides smoothly and offers a fantastic cycling experience. Additionally, I had purchased some accessories to enhance my biking experience, including a mirror, bike rack, and extra tire inner tubes. Although I initially ordered a silver bike rack, I realized I preferred a black one. The return process for the bike rack was straightforward, and I was thoroughly impressed with how quickly the refund was processed. One of the standout aspects of my experience with Priority was their customer service. They were fantastic, answering any of my emailed questions usually within a few hours and even after business hours. Their responses were always informative and friendly, ensuring that I felt supported throughout the entire process. Overall, I could not be happier with the Priority Current Plus e-bike and the exceptional service I received. The bike itself is a joy to ride, and the customer service provided by Priority was top-notch. I highly recommend this e-bike to anyone looking for a high-quality, reliable, and enjoyable cycling experience.
Dec 23, 2024

I purchased a 600 back in November of 2024 and love this bike. The only issue I’ve had with it was when a strong wind came along blowing the bike over and the right grip broke at the mount causing the grip to freely spin around so that was basically useless. I contacted Priority and the guy on the other side of the call shipped out another set of grips the next day. Great bike, excellent customer service. Glad I went this direction for my first belt driven cycle.
Dec 16, 2023

Purchased a Continuum Onyx about 2 years ago and it has been a really great bike. As others have mentioned, their customer service has been truly amazing. I had some issues with replacing a cable and took it to my local bike shop, but they messed up my shifter cable. This bike is fitted with an enviolo shifter; my guess is they never worked with it and gave it a try but it didn't work out too well for me. I contacted Priority and I was able to setup an appointment with them at their Hudson street location. They fixed the issue and it's been great ever since. This is my primary mode of transportation to and from work and it's been truly great. I added a rear rack with a custom basket to hold all of my gear. It's a bit heavy but my commute isn't too bad: about 9 miles round trip. I've ridden it in heavy rains (1 inch per hour) and the bike and brakes held up really well. They truly mean it when they say these bikes are maintenance free: the only thing of maintenance I changed were the brakes (other than changing the shifter cable which was more of a vanity concern than a safety concern). As I am getting older, I really would like to get the 600 as I think I would appreciate a wider gear range. The only unfortunate thing is that I see absolutely nothing wrong with my Continuum.
Mar 15, 2025

I've been enjoying my work commute on my Priority Classic like never before. I bought it in January, 2nd hand, and was a bit misled by the previous owner about the age of the bike. Had a minor accident, so it needed repairs. I called the company, and Daryl was great at helping me out even though it turned out that the warranty had expired. Their mechanics did an excellent job, and now it rides like brand new. Thumbs up
Oct 08, 2024

Had my pedal strip out on my daughter’s bike. They sent out a new one as soon as they learned of the issue, and offered to pay labor to have it installed.