Ray's Cycle Vacaville CA

Overview
About
Location
Reviews

Overview

+1 707-448-1911
rayscyclebicycles.com
400 Main St, Vacaville, CA 95688, USA
Hours Business hours are not available at the moment

Ray's Cycle Vacaville CA Introduce

Ray's Cycle, located in Vacaville, California, serves the local cycling community with bike sales and repair services. As a part of the "Bicycle Shops Near Me" category, it aims to provide essential services to cyclists in the area.

Address: 400 Main St, Vacaville, CA 95688, USA

Phone: (707) 448-1911 or +1 707-448-1911

Customer reviews present a mixed picture of Ray's Cycle. While the repair services are often praised for their quality and the friendliness of the repair staff, there are concerns about the customer service at the front desk. Specifically, some customers have reported experiencing rudeness and a lack of patience from certain front desk personnel, particularly when customers are less knowledgeable about bikes.

Services and Features:

Bike Sales: They offer a range of bikes, including popular models like the Diamondback Release 29er.
Bike Repairs: The repair services are generally well-regarded, with customers praising the expertise and friendliness of the repair staff.
Local Bike Shop: Serves the Vacaville community with cycling-related needs.

Ray's Cycle offers essential bike sales and repair services to the Vacaville community. However, potential customers should be aware of the mixed reviews regarding front desk customer service. While the repair staff is often commended for their work, the shop may benefit from addressing concerns about customer interactions at the front desk to ensure a more consistent and positive experience for all customers.

If you're in the Vacaville area and need bike repair or are looking to purchase a new bike, Ray's Cycle is an option, but be aware of the potential for inconsistent front desk service.

Location

Reviews

Dec 03, 2024

We always enjoy coming to Rays Cycle! The service is always awesome!! Wish they didn’t have to close. My son loves his new Diamondback Release 29er!
Sep 17, 2024

The person who repairs my bike was super nice and cool. The problem I had was the person in the front was extremely rude and seen personally offended I didn’t know much about bike. I bought a bike to work out and get around. I don’t know specifically other than it get me to point a to b. Even when I pick up my bike, he was rude Altho some else was already helping me
Oct 27, 2024

Custom electric Flintstone build needed the right chain to make it work
Jul 05, 2024

Recently moved to Vacaville for work and had read great reviews about this shop. It was one of my first shops I visited in hopes of getting mine and my wife’s bikes serviced and will definitely be the last time I go. Upon arrival both my wife and I were profiled immediately by one of the workers and were treated like shop lifters being followed throughout the store every step of the way despite other customers being in the store. When asked if they serviced electric bikes (my wife is a disabled veteran and our way of biking together is with her Blix electric bike) the worker rudely said they don’t touch any “mail order bikes” without even asking for the name or brand. I do not know if this is an isolated event or if other customers have experienced similar treatment but they will not be getting any further business from myself or my wife
Jan 04, 2019

If you want a great deal on a bike and amazing friendly customer service then this is the place for you 👍👍 or if you need tune up on the peddle bike 🚲 you already have. They even do military discounts too.