Summit Bicycles is located at 392 California Ave, Palo Alto, CA 94306. They can be reached at (650) 304-0035 or +1 650-304-0035.
This bicycle store is known for its exceptional customer service and welcoming atmosphere. Reviews consistently highlight the friendly and helpful nature of the staff. One customer recounted a positive experience where, after being dismissed by another bike shop, Summit Bicycles quickly and efficiently fixed a basket issue in just five minutes and also tightened the other side.
The store also offers a selection of cycling accessories, including winter gloves, with staff members providing personalized assistance in choosing the right products.
Summit Bicycles is also praised for its bike sales experience. One customer detailed their experience purchasing a Trek FX 2 Disk Stagger Gen 3. They specifically commended Alain for his patience, knowledge, and willingness to help them find the perfect bike. Alain allowed the customer to test multiple bikes and ensured they were completely satisfied with their choice. He also accommodated the customer's requests for additions and tire changes, and even expedited the bike's preparation for pickup.
Key features of Summit Bicycles include:
- Friendly and welcoming staff.
- Quick and efficient repair services.
- Personalized assistance with accessory selection.
- Knowledgeable and patient bike sales staff.
- Prompt and efficient service for bike customizations and pickups.
- Sales of Trek brand bicycles.
Overall, Summit Bicycles in Palo Alto is recognized for its commitment to providing excellent customer service and a positive shopping experience.
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