The Bike Connection

Overview
About
Location
Reviews

Overview

+1 818-995-5788
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12731 Ventura Blvd, Studio City, CA 91604, USA
Hours

Monday Closed

Tuesday 10:00 AM - 3:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 3:00 PM

The Bike Connection Introduce

The Bike Connection is a family-owned and operated bicycle shop located at 12731 Ventura Blvd, Studio City, CA 91604, USA. This shop offers bicycle sales and assembly services.

Customer reviews consistently praise The Bike Connection for its knowledgeable staff and excellent customer service. One customer expressed their love for the shop, highlighting its family-owned and run nature and its long-standing presence on Ventura Blvd. They mentioned Felix, the owner, and noted that while the shop might not always be the cheapest, the really good customer service makes it worth any extra cost. Another customer appreciated the staff's knowledge, helpfulness, and friendliness. They were particularly impressed with the quick assembly of a new bike for their child, even when the desired model wasn't readily available on the floor. They emphasized the shop's status as an excellent small local business and their gladness to have it in their neighborhood.

Based on customer feedback, The Bike Connection offers:

Family-Owned and Operated: The shop is a family-run business with a long history in the community.
Knowledgeable Staff: The staff is knowledgeable and can assist with various bike-related needs.
Helpful and Friendly Service: Customers consistently praise the staff's helpfulness and friendliness.
Quick Bike Assembly: The shop offers quick assembly services, even for bikes not immediately on display.
Excellent Customer Service: The shop is known for its excellent customer service, making it worth any potential extra cost.
Long-Standing Local Business: The shop has been a fixture on Ventura Blvd for a long time.
Personalized Attention: The family owned nature of the business contributes to personalized attention.

If you're in the Studio City area and are looking for a trusted family-owned bike shop with knowledgeable staff and excellent customer service, The Bike Connection is a highly recommended option. Their long-standing presence, friendly service, and commitment to customer care make them a valuable asset to the community. You can contact them at (818) 995-5788 or +1 818-995-5788 for more information.

Location

Reviews

Dec 22, 2024

Love this shop. Staff is knowledgeable, helpful, friendly, and quickly assembled a new bike on the spot for my kid when the right one wasn’t on the floor. Excellent small local business that I’m glad is in our neighborhood.
Jul 28, 2020

My favorite bike shop. Family owned and run. Been on Ventura Blvd forever. Felix is the owner. Not always the cheapest but really good customer service and worth any extra cost.
Sep 15, 2020

Don't trust these guys with your money. They are dishonest and frankly not good. Will do anything for a sale and don't value loyalty. I have bought 3 bikes from this store -- never again! What has recently boiled my blood, causing me to see these store owners in a different light is how they deal with repairs. I had a small issue with my shifter, which they charged $250 (I was later told was a $50 fix). More recently, my bike was run over with some wheel damage (frame was fine). I was quoted $2400 for the repairs, and was told to just buy a new bike. I took to another shop where they found the repairs to be only around $500... 500% markup! Unbelievable! Fooled me twice - Never Again!
Jun 02, 2023

Fantastic shop, accommodated me after multiple local shops refused the fix. Quick turn around, fair price and a friendly atmosphere. I was described everything that was done at my request, and learned a bit in the process. 5 genuine stars.
Aug 31, 2021

Great experience here. Just picked up a bike from Craigslist and took it to The Bike Connection to have them give it an assessment. After one quick check Felix told me that I'd just significantly overpaid and that the bike was in way worse condition it was marketed for. Lots of subtle issues, as well as major ones. Sharon and Felix were hospitable and kind, giving me advice on how to not get ripped off in the future. Thanks to Felix's help, expertise, and cool-headedness, I managed to retrieve my money from the seller. Felix and Sharon are good, honest people. I've read a lot of reviews that have surprised me, given that my experience was so positive. One caveat is that I wasn't technically buying anything; if I were to have taken the same bike elsewhere the repair quotes might have been lower, but I don't know. All I can say is that Sharon and Felix are good people!