The Sport Factory

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 678-388-9835
  • sportfactoryproshop.com
  • 11235 Alpharetta Hwy Ste 138, Roswell, GA 30076, USA
  • Hours

    Monday 10:00 AM - 6:00 PM

    Tuesday 10:00 AM - 6:00 PM

    Wednesday 10:00 AM - 6:00 PM

    Thursday 10:00 AM - 6:00 PM

    Friday 10:00 AM - 6:00 PM

    Saturday 10:00 AM - 10:00 AM

    Sunday Closed

The Sport Factory Introduce

The Sport Factory, located at 11235 Alpharetta Hwy Ste 138, Roswell, GA 30076, USA, is a bike shop known for its excellent customer service and dedication to helping customers with their cycling needs. You can reach them at (678) 388-9835 or +1 678-388-9835.

Based on customer reviews, The Sport Factory is highly regarded for its commitment to customer satisfaction. Even when they don't have a specific part in stock, they go the extra mile to help customers find it. This level of service is particularly appreciated by those with specialized bikes, such as recumbent bikes.

Key features and services highlighted by customers include:

  • Excellent Customer Service: Providing exceptional and attentive customer service.
  • Helpful Assistance: Offering assistance even when specific parts are not in stock.
  • Specialized Bike Support: Providing support for specialized bikes, including recumbent models.
  • Bike Parts: Offering a selection of bike parts.
  • Bike Service: Providing bike service and repair.
  • Going the Extra Mile: Demonstrating a willingness to go above and beyond to help customers.

Customers have expressed high satisfaction with the shop's service, particularly the staff's willingness to help with finding parts and solving bike-related problems. The shop's dedication to customer service makes it a valuable resource for local cyclists. If you are looking for "Bicycle Shops Near Me" in the Roswell area, The Sport Factory is a highly recommended option. Their excellent service and commitment to customer satisfaction make them a top choice for all your biking needs.

Location

Reviews

  • Mar 07, 2025

    "Even though they did not carry the part I needed for my recumbant bike, they took the time to sort through the problem and help me find it. I will definitely purchase from them in the future." Thanks.

  • Feb 26, 2025

    The customer service is excellent, and they go the extra mile.

  • Feb 28, 2025

    Someone actually picked up the phone and help me with my purchase - a rarity these days!

  • May 23, 2017

    Ordered a factory blemish power meter that was discounted due to the blemish. The Sport Factory notified me that they had just sold the item in store but would honor the discounted price and shipped me a brand new one. Shipping was quick and free. Great customer service!

  • Mar 03, 2015

    Great Company to have done business with, ordered some parts online got it very quick to my door in LA. Called in spoke to Matt over the phone because i had a couple questions before i purchased my working out/exercise equipment. and Matt was very friendly, guided me through all my questions. I highly recommend everyone to do business with the Sport Factor, you wont regret it. Even if your not in the same city they have quick shipment options. Talk to Matt

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