Trek Bicycle Pottstown

Overview
About
Location
Reviews

Overview

+1 610-718-5475
www.trekbikes.com
355 Upland Square Dr, Pottstown, PA 19464, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Pottstown Introduce

Trek Bicycle Pottstown, located at 355 Upland Square Dr, Pottstown, PA 19464, is a dedicated bicycle store specializing in Trek brand bicycles and related services. With contact number (610) 718-5475, they serve the Pottstown community and surrounding areas.

As a platform category bicycle store, Trek Bicycle Pottstown focuses on providing high-quality bicycles, expert advice, and comprehensive services. They offer a selection of award-winning Trek bikes made from quality parts, catering to various cycling needs. The store also provides accessory sales and assistance with bike selection.

Based on customer reviews, Trek Bicycle Pottstown is known for its exceptional customer service and knowledgeable staff. Customers consistently praise the friendly and helpful nature of the team. For example, Mark is highlighted for his ability to listen to customer needs and provide appropriate recommendations. Ryan is commended for his honest opinions on accessories, ensuring customers make informed decisions without feeling pressured. The staff are described as not pushy and do not try to upsell.

The store's environment is described as welcoming and supportive, fostering a strong sense of community. Customers appreciate the sound advice provided by knowledgeable employees and the store's commitment to empowering riders. The store also participates in community outreach.

Key features and services offered by Trek Bicycle Pottstown include:

Sales of a wide range of Trek bicycles.
Expert advice on bike selection and cycling needs.
Assistance with accessory selection.
Honest opinions and recommendations.
Friendly and supportive staff.
Community outreach programs.
Customer service mindset.

Customers have repeatedly expressed their satisfaction with the quality of bikes and the level of service provided. The store's commitment to customer empowerment and community engagement makes Trek Bicycle Pottstown a highly recommended destination for cyclists in the area.

Location

Reviews

Mar 03, 2025

I was not 100% sure what bike I was in the market for. Mark listened to my needs and pointing me in the right direction. After test riding a few options I placed my order. Once it arrived Ryan assisted me in picking out the accessories I needed and gave me his honest opinion on accessories I didn't need. They were not pushy and did not try to up sell. I would recommend and I will go back.
May 23, 2024

I love the award-winning bikes made from quality parts, sold by amazing human beings with a customer service mindset. It's a pleasure to shop at Trek and get sound advice from knowledgeable employees. This shop empowers the rider. Excellent community and outreach.
May 16, 2024

May 15th 2024 ... I like the friendly real world collaboration concerning my bike, other services and knowledge. This visit was just a flat, but it's cool to learn something new in just a conversation with a fellow cycler. Oct 23rd 2023 ... I like the professionalism of the bike repair/service folks. Personable, friendly, and knowledgeable. The products are well presented and look of high quality. My next bike purchase will be a Trek. but currently Trek does a great job at keeping my current bicycle fleet. Thank You! Oct 28th 2021… Just took a ride on my bike that’s been outfitted with my desired base ends installed and lower crank encasement repaired. Do yourself a favor and buy one of their bikes. They have them assembled, not like mail order. And use their service. The friendly accommodating staff and Bikaristas are great to deal with. Nothing but stars for these folks. Thanks for being there! Sept 20th 2021…. Didn’t even know this shop existed here at Upland Square, but it’s a really nice Shop with really nice staff. I had a flat tire, called and went in and was fixed with a new tire in less than 30 min., and at a reasonable price. Could have just been a really good day were everything was lined up in the flow of life, that it went so well, but I’ll take it. Trek is a great shop for all your Bicycle needs for sure! Way to go folks! Points of power: - Friendliness of the store - Environmental Setup of the store - Placement of products. Overall the store has an inviting and practical feel.
Mar 10, 2025

This is a great store. The 5th bike purchased here and every single time we received personal friendly service.
Aug 31, 2021

There was a problem with the chain and cable, everything was rusted. I didn't know what to expect, and was mentally prepared for the worst... But luckily the guys brought my bike back to life! The reality far exceeded my expectations. Friendly and helpful staff. Affordable prices. Extremely grateful to Mark and Dave. The work was done efficiently and quickly. Anyone who has problems with their own bike - do not waste time and contact the Trek Bicycle Pottstown!