Trek Bicycle Store of Highland Park

Overview
About
Location
Reviews

Overview

+1 847-433-8735
www.trekhp.com
1925 Skokie Valley Rd, Highland Park, IL 60035, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 10:00 AM - 4:00 PM

Trek Bicycle Store of Highland Park Introduce

Trek Bicycle Store of Highland Park, located at 1925 Skokie Valley Rd, Highland Park, IL 60035, is a Trek-branded bicycle store offering sales and services. You can contact them at (847) 433-8735 or +1 847-433-8735.

Based on customer reviews, Trek Bicycle Store of Highland Park is highly regarded for:

Exceptional Customer Service: The staff is praised for their friendly, knowledgeable, and helpful demeanor.
Seamless Purchasing and Shipping: The store provides a seamless purchasing and shipping process, with top-notch communication and careful packaging.
Attention to Detail: Customers appreciate the store's attention to detail, ensuring bikes arrive in perfect condition and ready to ride.
Expert Advice and Insights: Staff members like Rob provide expert advice and insights, helping customers make informed decisions.
No Pressure Sales: Customers feel no pressure to buy, and all questions are answered thoroughly and with great insight.
Knowledgeable and Friendly Employees: The store has a friendly team that possesses a wide range of bike knowledge.
Quality Bike Selection: They offer a variety of high-quality bikes, including Trek and other brands like Salsa, with models like the Salsa Warroad receiving high praise.
Positive Buying Experiences: Customers consistently report positive buying experiences, with some returning after long periods of time.
Personalized Recommendations: The staff provides personalized recommendations based on individual needs and preferences.

Trek Bicycle Store of Highland Park provides an exceptional experience for cyclists. The staff's expertise and commitment to customer satisfaction make it a trusted resource in the Highland Park community and beyond.

If you're in Highland Park or the surrounding area and looking for a bike shop that offers exceptional service, expert advice, and a wide selection of quality bikes, Trek Bicycle Store of Highland Park is a highly recommended option.

For specific information on Trek bike models, shipping options, repair services, and any current promotions, it is recommended to contact Trek Bicycle Store of Highland Park directly or visit their location.

Location

Reviews

Mar 02, 2025

I recently purchased a bike from Trek Bicycle Store in Highland Park and had it shipped to me. The entire process was seamless from start to finish. Their communication was top-notch, keeping me informed every step of the way. When the bike arrived, it was in perfect condition, carefully packaged, and ready to ride. I truly appreciate the attention to detail and great customer service they provided. It’s clear that they care about their customers and the products they sell. I highly recommend them to anyone looking for a new bike, whether purchasing in-store or having it shipped. Fantastic experience! Thanks Torsten and KC
Mar 09, 2025

The buying experience could not have been better. It had been a long time since I purchased a new road bike (1991). I made 3 visits to the store, and each time was met with a friendly employee who was knowledgeable and answered my questions thoroughly. I felt no pressure to buy from them. All of the questions I asked were answered with great insight not only of the bikes that may meet my needs, but also about with things I should consider. On my 2nd visit, Rob (who is roughly my age) gave me sage advice that I had not considered and that I'm very glad he shared. The end result is I purchased a Salsa Warroad that I'm extremely please with. The comfort and responsiveness of the bike has exceeded my expectations on my first few rides.
Oct 01, 2024

Very organized and clean store. Damian Pilurs was very helpful in the purchase of the bike (Roscoe 7) I came in looking for. I informed him that this was my first MTB and that bike components are not very familiar to me. Damian was very helpful and not condescending at all and helped me understand all the important aspects/features of my new bike. I also test rode the bike before purchasing and the associate went above and beyond in that as well, with filling the tires and adjusting the seat. He broke down the specs to me as I was wary in the purchase of such an expensive bike. Everything was smooth and efficient. Definitely a store I would return to in the future if I needed tips for my new MTB.
Mar 09, 2025

I called ahead and was told over the phone that they could fix the tires on my electric scooter. When I arrived, the person was incredibly rude and unhelpful. Without even looking at my scooter, he immediately said, “I am not touching it” and mentioned that his hourly rate would be too high. Seriously? Not even willing to try and see what could be done. Complete waste of my time and incredibly unprofessional. Would not recommend!
Mar 09, 2025

Fantastic selection, outstanding customer service, flexibility for ordering parts that aren't in stock, almost zero sales pressure, and just great vibes overall. Utter badassery all while being consummate professionals; couldn't ask for more.