Village CycleSport, located at 1326 N Rand Rd, Arlington Heights, IL 60004, offers bicycle sales and repair services. You can contact them at (847) 398-1650 or +1 847-398-1650.
Customer reviews indicate a contrast in experiences:
- Quick and Efficient Flat Tire Repairs: Chris is highly praised for his quick and efficient flat tire repairs, often completed within 10-15 minutes. Customers appreciate his ability to address their needs promptly and at a cheap price.
- Concerns Regarding Tune-Up Quality: One customer reported a negative experience with a $90 tune-up, stating that the bike's chains were falling off and gears were not switching properly shortly after the service. They expressed frustration with the quality of the tune-up and the extended wait time.
- Inconsistent Service Experiences: The reviews highlight inconsistent service experiences, with positive interactions for simple repairs like flat fixes, but negative experiences for more complex services like tune-ups.
- Potential Overcharging: One customer felt they were charged for a tune-up they did not request and that the work was not properly performed.
- Positive Safety Inspection Experience: Safety inspections were reported to be a positive experience for one customer's son's bike.
Village CycleSport appears to provide reliable and efficient service for simple repairs like flat tire fixes, especially with Chris. However, potential customers should be aware of reported concerns regarding the quality and pricing of tune-up services. It is recommended to clarify service expectations and pricing before committing to any repairs.
If you're considering using Village CycleSport, it is advised to proceed with caution, especially for complex repairs like tune-ups, and to consider alternative shops if you prioritize consistent service quality.
For more specific information on repair services and pricing, it is recommended to contact Village CycleSport directly or visit their location. However, it is also recommended to consider multiple sources of information and reviews before making a decision.
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