Mikes Bike Shop

Overview
About
Location
Reviews

Overview

+1 847-358-0948
www.mikesbikeshoppalatine.com
155 N Northwest Hwy #5324, Palatine, IL 60067, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Mikes Bike Shop Introduce

Mike's Bike Shop, located at 155 N Northwest Hwy #5324, Palatine, IL 60067, provides bicycle assembly, repair, and accessory services. You can reach them at (847) 358-0948 or +1 847-358-0948.

Mike's Bike Shop is recognized for its helpful and knowledgeable staff, particularly in bicycle assembly and accessory installation. One customer shared a positive experience where the shop assembled their stepson's Christmas bike, which they had partially assembled themselves. The staff, including Matthew and Michael, provided excellent service, ensuring the bike's safety and adding accessories like new grips, a comfortable seat, an LED headlight, reflectors, and BMX pegs. The customer was particularly impressed with the quick turnaround time and the personalized attention they received.

The shop is praised for its ability to go above and beyond in ensuring customer satisfaction, especially when it comes to children's bikes. The staff's dedication to making sure the bike was safe and well-equipped resulted in a very happy child and a satisfied parent.

However, there is also a customer review detailing a negative experience regarding repair pricing. One customer felt that the initial repair quote was significantly higher than expected and that the pricing varied based on their reaction. They ultimately found a more affordable repair at another nearby shop.

Therefore, while Mike's Bike Shop is highly regarded for its assembly and accessory services, customers may want to clarify pricing for repairs before proceeding. The shop is recommended for its expertise in bike assembly and accessory installation, but customers should be aware of potential variations in repair pricing.

If you are in the Palatine, IL area and require bicycle assembly or accessory installation, Mike's Bike Shop is a good option. However, for repairs, it is recommended to discuss pricing thoroughly before committing to the service.

Location

Reviews

Jan 05, 2025

Mike’s Bike Shop… what can I say but probably the best choice I’ve made in awhile. I bought my stepson a new bicycle for Christmas. I made two mistakes that I have learned from. First I bought his new bicycle on Amazon without him to measure (luckily it was perfect size). Then I did not want to admit to him that I did exactly know how to assemble a bicycle, but I’d “give it a try”. I was able to get it 95% of the way there but I just didn’t feel it was safe yet. I called Mike’s bike shop because of a referral from a friend. Matthew said he would be more than happy to have the service department look it over and do a safety check. I went in to drop it of and met a really nice guy named Michael, who you could tell knew what he was talking about and liked what her does. He took notes of all my silly worries about loose screw here, missed a washer over here, can’t get the seat right, etc. he assured me they would check everything and make sure my kid was safe as far as equipment goes. I asked him a few more questions about adding some accessories that it hadn’t came with. He added new excellent grips, we changed out the original uncomfortable seat, we added a very cool rechargeable LED headlight so he can see in the dark and people can see him, added some reflectors, and some killer BMX pegs. I figured dropping it of on a Friday morning would give them the weekend to fit the bike in, nope Michael said he would call me later in the afternoon when it was finished. Wow, was totally not expecting that kind of service at that speed and he didn’t even break my delicate checking account. I would like thank all of Mike’s Bike Shop’s staff, but specifically Michael and Matthew. Michael went above and beyond to make sure I had an awesome kids bike. Thank you Michael. A boys first real bike is kind of a big deal and you and I hooked him up. So much so that he was riding around the neighborhood tonight and it 12 degrees outside plus wind chill. He is very HAPPY kid and that makes me a very happy dad/customer. I will be back for all my bicycle service and purchases in the future. I highly recommend the guys over at Mike’s Bike Shop. Thanks fellas!!
Jun 02, 2023

I wanted to fix my cycle break so person first told me $180 including bike tuning, when I said I don’t want that cycle tuning then he told me $105 , I said I will buy a new cycle rather then repair then he said $50. I said I need only a broken break to repair so it should be near 30 to 40 $. I went to other near by shop “village cycle sports”, they fixed in $36 only. My bike cost was only $40 ( second hand) and mike shops tried to take $180 from me. Please provide the correct service so that customer should come back to your shop 🙏☹️
Jul 05, 2024

I'm a bit clueless when it comes to most mechanical things, so I always appreciate when a shop offers to help and educate instead of taking advantage. I thought my son's bike wheel was busted, so I brought it in expecting to have to replace it. Juno explained the problem and said they can fix it. 10 minutes later, it's fixed. Put it back on my son's bike, and we had a lovely day biking to the park. Issue was fixed. Very pleasant experience.
Aug 03, 2021

I bought this 🚲 bike for $400, since I needed to find a ride to pickup my bike, I placed it on hold so I only paid half then the other half when I pick it up one week later. Even though, I had this problem that they didn't adjust my seat while being at the shop, 4 days after purchased somebody 📞 called me & said they were going to come to my house & adjust my seat on the 🚲 bike. After they came to my house, they apologize for the inconvenience. Any place that care's for the customers is the place to go.
May 22, 2023

Visited on a Saturday morning with my son to purchase his first "Real" bike for his birthday, and John took great care of us. My son (8) can be shy, but John was joking and getting him to respond. John was patient and helped to size him, and even took him across the street to try two different bikes. He wasn't pushy either, I was trying to teach the lesson of larger purchases and wanted him to at least look one other place before deciding on a bike. We went across town to another store, then, right back to Mikes Bikes to buy it. John helped attach some accessories we bought too, and adjust reflectors. All in all, A++ service, with a smile and a great guy. Thanks John, and Mikes Bikes!