Mike's Bike Shop, located at 155 N Northwest Hwy #5324, Palatine, IL 60067, provides bicycle assembly, repair, and accessory services. You can reach them at (847) 358-0948 or +1 847-358-0948.
Mike's Bike Shop is recognized for its helpful and knowledgeable staff, particularly in bicycle assembly and accessory installation. One customer shared a positive experience where the shop assembled their stepson's Christmas bike, which they had partially assembled themselves. The staff, including Matthew and Michael, provided excellent service, ensuring the bike's safety and adding accessories like new grips, a comfortable seat, an LED headlight, reflectors, and BMX pegs. The customer was particularly impressed with the quick turnaround time and the personalized attention they received.
The shop is praised for its ability to go above and beyond in ensuring customer satisfaction, especially when it comes to children's bikes. The staff's dedication to making sure the bike was safe and well-equipped resulted in a very happy child and a satisfied parent.
However, there is also a customer review detailing a negative experience regarding repair pricing. One customer felt that the initial repair quote was significantly higher than expected and that the pricing varied based on their reaction. They ultimately found a more affordable repair at another nearby shop.
Therefore, while Mike's Bike Shop is highly regarded for its assembly and accessory services, customers may want to clarify pricing for repairs before proceeding. The shop is recommended for its expertise in bike assembly and accessory installation, but customers should be aware of potential variations in repair pricing.
If you are in the Palatine, IL area and require bicycle assembly or accessory installation, Mike's Bike Shop is a good option. However, for repairs, it is recommended to discuss pricing thoroughly before committing to the service.
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