Welcome to Wheel & Sprocket, located at 7044 S Ballpark Dr, Franklin, WI 53132, USA. You can reach us at (414) 529-6600 or +1 414-529-6600.
As a shop in the "Bicycle Shops Near Me" category, Wheel & Sprocket offers bike sales and repairs. However, customer reviews indicate mixed experiences regarding repair costs and service, while they praise their bike selection and specific staff members.
Our services include:
- Bike sales: Offering a wide selection of bikes, including specialized models like the Farley.
- Bike repairs: Providing bike repair services.
- Bike tune-ups: Offering bike tune-up services.
- Bike accessory sales: Offering bike accessories, including pedals, valve stems, and tape.
- Bike building: Offering bike building services, including custom builds.
What makes Wheel & Sprocket stand out:
- Wide bike selection: Offering a large selection of bikes.
- Custom bike builds: Providing custom bike building services.
- Knowledgeable staff: Employing staff members like Colin, who provides excellent service.
Customer reviews present a mixed picture. One customer reported a negative experience, stating that the shop seemed more interested in selling a new bike than repairing their existing one. They also found the repair estimate to be significantly higher than another local shop. This customer acknowledged the wide selection of bikes available at Wheel & Sprocket.
However, another customer had a positive experience, praising the staff, particularly Colin, for their excellent work on building a Farley bike and performing a tune-up. They highlighted Colin's attention to detail and the overall positive experience. This customer also emphasized the staff's passion for their work.
Given the mixed reviews, potential customers should be aware of the potential for high repair costs and prioritize clear communication regarding repair estimates. However, the shop's wide bike selection and the positive experiences with specific staff members like Colin suggest that it can be a good option for bike sales and specialized services.
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