WindHorse

Overview
About
Location
Reviews

Overview

+1 714-369-2332
www.windhorse.com
401 Main St #105, Huntington Beach, CA 92648, USA
Hours

Monday Closed

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 6:00 PM

WindHorse Introduce

Welcome to WindHorse, located at 401 Main St #105, Huntington Beach, CA 92648, USA. You can reach us at (714) 369-2332 or +1 714-369-2332.

As a shop in the "Bicycle Shops Near Me" category, WindHorse offers bike and scooter sales and rentals. Customer reviews present mixed experiences, with some praising the helpful staff and selection, while others report significant customer service issues.

Our services include:

Bike sales: Offering a selection of bikes.
Scooter sales: Offering a selection of scooters, including C2 scooters.
Bike rentals: Providing bike rentals.
Scooter rentals: Providing scooter rentals.

What makes WindHorse stand out:

Variety of products: Offering both bikes and scooters for sale and rent.
Helpful staff: Some customers report helpful service from staff members like Douglas.

Customer reviews offer contrasting experiences. One customer reported a highly negative experience with a bike purchase, citing poor product quality and extremely poor customer service. They described the company as "absolute trash" and strongly advised against purchasing anything from them. This customer detailed issues with a broken chain, difficulties with returns, and damaged returns.

However, another customer had a positive experience, praising the shop for its great selection and helpful staff. They specifically mentioned Douglas, who helped them choose the right bike and scooters. This customer was on vacation and appreciated the shop's service.

Given the mixed reviews, potential customers should be aware of the potential for inconsistent customer service. While some customers report positive experiences with helpful staff and good selections, others have reported significant issues with product quality and returns. It is recommended to carefully consider these reviews and, if considering a purchase or rental, to clarify all policies and expectations regarding returns, warranties, and product quality before proceeding.

Location

Reviews

Mar 03, 2025

BUYER BEWARE!!!! If I could give 0 stars I would. I bought 3 of their bikes for my kids for Christmas through Amazon. The chain snapped on one of them during its first ride. I reached out to exchange it. First they wanted us to pay to ship it back, it was $300 dollars. So after many attempts they finally send a prepaid shipping label and we ship it off. They received the package and didn’t refund us and sent us back the same exact package only damaged and said “returning because it’s was damaged”. They have been the absolute worst customer service and company I have ever dealt with. I highly recommend that no one buys anything from them. Absolute trash company
Feb 20, 2025

Such a great spot. Was here on vacation with my wife and we rented some bikes for the day. They had a great sale going on so we ended up getting some C2 scooters to take back home with us. Douglas helped us pick out the best bike for our needs not just trying to sell us the most expensive like the store we went to last time in town. Our dog loves going on rides too
Feb 20, 2025

I had an amazing experience at Windhorse Electric Bicycle Shop in Huntington Beach! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely passionate about electric bikes. They took the time to understand what I was looking for and guided me to the perfect e-bike that fit my needs and budget. Their selection is impressive, featuring high-quality bikes that are both stylish and powerful. The team patiently answered all my questions and even let me test ride a few models to ensure I was completely satisfied. The buying process was smooth, with no pressure—just friendly, expert advice. I also appreciate their excellent after-sales service. They provide great maintenance tips and offer top-notch repair services if needed. It’s clear that customer satisfaction is their priority. If you’re in the market for an electric bike, Windhorse Electric Bike Shop is the place to go. Great selection, fantastic service, and a team that truly cares. Highly recommend!
Feb 20, 2025

Sweet shop on Main Street HB. They have a large selection of rentals and for sale bikes and scooters available. Doug is top class. Will be returning for any biking needs in the future
Feb 20, 2025

This is my go to spot for everything E-bike and scooter related, the customer is amazing, the manager of this shop is always willing to help you out and gets the work done quick, I would give TEN STARS if I could!