Welcome to WindHorse, located at 401 Main St #105, Huntington Beach, CA 92648, USA. You can reach us at (714) 369-2332 or +1 714-369-2332.
As a shop in the "Bicycle Shops Near Me" category, WindHorse offers bike and scooter sales and rentals. Customer reviews present mixed experiences, with some praising the helpful staff and selection, while others report significant customer service issues.
Our services include:
- Bike sales: Offering a selection of bikes.
- Scooter sales: Offering a selection of scooters, including C2 scooters.
- Bike rentals: Providing bike rentals.
- Scooter rentals: Providing scooter rentals.
What makes WindHorse stand out:
- Variety of products: Offering both bikes and scooters for sale and rent.
- Helpful staff: Some customers report helpful service from staff members like Douglas.
Customer reviews offer contrasting experiences. One customer reported a highly negative experience with a bike purchase, citing poor product quality and extremely poor customer service. They described the company as "absolute trash" and strongly advised against purchasing anything from them. This customer detailed issues with a broken chain, difficulties with returns, and damaged returns.
However, another customer had a positive experience, praising the shop for its great selection and helpful staff. They specifically mentioned Douglas, who helped them choose the right bike and scooters. This customer was on vacation and appreciated the shop's service.
Given the mixed reviews, potential customers should be aware of the potential for inconsistent customer service. While some customers report positive experiences with helpful staff and good selections, others have reported significant issues with product quality and returns. It is recommended to carefully consider these reviews and, if considering a purchase or rental, to clarify all policies and expectations regarding returns, warranties, and product quality before proceeding.
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