Bicycle Warehouse Chula Vista

Overview
About
Location
Reviews

Overview

+1 619-498-4900
www.bicyclewarehouse.com
3513 Main St, Chula Vista, CA 91911, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Bicycle Warehouse Chula Vista Introduce

Bicycle Warehouse Chula Vista is located at 3513 Main St, Chula Vista, CA 91911, USA. You can contact them at (619) 498-4900 or +1 619-498-4900.

Customer reviews consistently praise Bicycle Warehouse Chula Vista for its excellent bike sales and customer service. One customer, a new rider, shared a positive experience purchasing a Giant Liv bike. They highlighted the superb information and attention they received, as well as the great price. They specifically mentioned Rene, who stayed late on two occasions to help them complete their purchase, and highly recommended the shop.

Another customer commended Carlos for his helpfulness and non-pushy sales approach. They appreciated Carlos's ability to answer their questions and guide them in purchasing their first bike. After a month of ownership, they expressed gratitude for Carlos's advice.

These reviews suggest that Bicycle Warehouse Chula Vista is a highly recommended bike shop that provides excellent customer service and helpful sales assistance. The shop's knowledgeable staff, including Rene and Carlos, are praised for their patience and dedication to helping customers find the right bike.

As a "Bicycle Shops Near Me" option, Bicycle Warehouse Chula Vista offers bike sales. It is recommended to contact them directly for specific inquiries regarding their inventory and services.

Location

Reviews

Oct 18, 2024

Got my new bike here!!! I'm a new rider, we were given superb information and attention a great price on a Giant liv bike. Rene stayed late twice to help us finish our purchase. Come here! 🚴🏻‍♂️
Aug 11, 2024

Carlos was great , answered all my questions and helped me purchase my first bike , wasn’t pushy like most sales guys, after a month of owning definitely appreciate the advise into buying the right bike. Thanks guys!!
Dec 04, 2024

Customer service was amazing. Andrew was the person who help me and he did and amazing job, he even did some free labor for me. Blessings to him
Sep 20, 2024

If i could it'd be ⅕ of a ★. I recently visited Bicycle Warehouse in Chula Vista, hoping to make a purchase. Unfortunately, my experience was disappointing. Despite having a budget of over $3,000 to buy a bike, the staff seemed uninterested in offering any assistance. Their behavior felt dismissive and unprofessional, as if they were reluctant to engage with customers who didn’t "look like them." This attitude was disheartening and made me feel unwelcome, despite my intention to support their business. Customer service should be inclusive and attentive, and I would hope that management addresses these concerns to create a more welcoming environment for everyone. As a customer, I expect to be treated with respect regardless of my appearance, and unfortunately, that wasn’t the case during my visit. I hope they can take these concerns seriously and work on improving the experience for future customers.
Apr 10, 2024

I recently visited your bicycle store, and I wanted to share my experience with you. Overall, I was highly impressed by the quality of service and the variety of inventory and equipment available. First and foremost, your staff's friendliness and expertise made my visit truly enjoyable. They were attentive, helpful, and eager to assist me in finding the perfect bicycle and accessories to suit my needs. Their genuine passion for cycling was evident, and it made the shopping experience all the more pleasant. Moreover, I was impressed by the extensive inventory and equipment options available. Whether I was looking for a high-end racing bike or basic maintenance tools, your store had it all. The quality of the products on offer reflects a commitment to providing customers with top-notch cycling gear. However, one area where there could be improvement is in the consistency of asking for member details before making a purchase. While I understand the importance of collecting this information for membership benefits and future communication, I found that it wasn't always requested during my visits. Ensuring that every customer is asked for their member details before completing a purchase would help in maintaining consistency and maximizing the benefits of membership for both the customer and the store. Overall, I want to commend your team for their exceptional service and the excellent selection of products available. With a little focus on improving the consistency of member detail collection, I have no doubt that your bicycle store will continue to thrive and attract satisfied customers like myself.