Buchanan Bicycles, located at 561 Buchanan Ave in Norman, OK, is a bicycle store offering a comprehensive range of bike sales, services, and repairs. As a platform category bicycle store, they are dedicated to providing excellent customer service and expert assistance.
Customer reviews consistently highlight the shop's prompt and polite service. One reviewer praised the shop's responsiveness, noting that they always answered the phone promptly and were easy to work with, even during the busy holiday season. They also appreciated the shop's understanding of their budget and the urgency with which they handled their requests, despite reduced holiday hours.
The shop's clean and well-stocked environment was also praised, with a wide variety of clothing, gear, parts, and bikes available. The reviewer, new to cycling, appreciated the organized layout and the staff's willingness to answer all their questions about repair services and products.
Another customer expressed their love for Buchanan's, highlighting their mountain bike purchase and ongoing service. They specifically praised Jon for going "above and beyond" in replacing their brakes under warranty and quickly maintaining and replacing parts for racing. They emphasized the shop's fast, helpful, and complete services.
Key features of Buchanan Bicycles include:
- Comprehensive Bike Services: Offering bike sales, repairs, and maintenance.
- Prompt and Polite Service: Providing quick and courteous responses.
- Budget-Friendly: Understanding and working within customer budgets.
- Clean and Well-Stocked Shop: Offering a wide range of products in an organized environment.
- Knowledgeable Staff: Answering questions and providing expert assistance.
- On-the-Spot Quotes: Providing accurate repair quotes.
- Warranty Repairs: Handling warranty claims efficiently.
- Fast and Complete Services: Ensuring timely and thorough service.
For inquiries or to schedule a service, you can contact Buchanan Bicycles at (405) 364-5513 or +1 405-364-5513. Located in Norman, they serve the local and regional cycling community.
If you're looking for a bike shop that offers prompt, polite service, expert repairs, and a well-stocked environment, Buchanan Bicycles is an excellent choice. Their commitment to customer satisfaction and their expertise in cycling make them a valuable resource for cyclists in the Norman area.
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