Catskill Bicycle Supply Co.

Overview
About
Location
Reviews

Overview

+1 518-291-4444
www.catskillbike.com
347 Main St, Catskill, NY 12414, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday Closed

Wednesday Closed

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 4:00 PM

Catskill Bicycle Supply Co. Introduce

Catskill Bicycle Supply Co., located at 347 Main St, Catskill, NY, stands out as a community-oriented bicycle shop that caters to a wide range of cycling needs. As a part of the "Bicycle Shops Near Me" category, this shop offers both new and used bikes, repairs, and actively engages with the local cycling community.

Customer reviews highlight the shop's exceptional service and commitment to its customers. One customer, who purchased a bike online through Pinkbike, praised the owner, Ian, for his professional communication, patience, and fair pricing. They also appreciated Ian's assistance with tuning the bike's suspension. This experience demonstrates the shop's dedication to customer satisfaction, even for remote transactions.

In-person customers also commend Catskill Bicycle Supply Co. for its friendly and helpful staff. The shop is known for being community-oriented, hosting bike events and rides that are open to everyone. Customers appreciate the honest and straightforward approach to repairs and the willingness to go the extra mile in helping with bike orders.

Here's a summary of what Catskill Bicycle Supply Co. offers:

Community Focus: The shop actively engages with the local cycling community by hosting bike events and rides.
Friendly and Helpful Staff: Customers consistently praise the staff for their friendliness and helpfulness.
Honest Repairs: The shop is known for its honest and straightforward approach to bike repairs.
New and Used Bikes: Catskill Bicycle Supply Co. offers a selection of both new and used bikes.
Excellent Customer Service: Even for online purchases, the shop provides exceptional customer service and support.

Whether you're looking for a new bike, need repairs, or want to connect with the local cycling community, Catskill Bicycle Supply Co. is a great option. Contact them at (518) 291-4444 or +1 518-291-4444 for more information.

Location

Reviews

Sep 12, 2024

DISCLAIMER!! I have never visited the store in person, although one day I hope to. I purchased a bike from Ian through pinkbike, a popular website for cycling news and with a thriving buy/sell community. This bike was the first purchase I have ever made through pinkbike, and the largest, most expensive purchase I have ever made for myself. Needless to say, I was weary. Throughout the process, Ian has been an effective and professional communicator. They held the bike for me for nearly a month while I saved up the cash, and not once did they try to rush me to get the money in as quickly as possible. The bike I purchased could easily have been listed 50% higher in price, considering the component cost and the labor, but instead was sold at a more than reasonable discount. Not only that, Ian assisted me in tuning the front suspension to my weight at no extra cost. I am incredibly impressed with Catskill bike supply, and especially so with Ian as not just a store owner but a person as well. It's not easy to find patience and grace in the used-bike market, as anyone who has used marketplace will know. Despite being across the country and unable to visit, I can confidently recommend this shop for any of your biking necessities. If you are from pinkbike and doing a deep dive on google to figure out if Ian is a real person, they are, and they are a person worth doing business with. Attached are photos of the bike purchased (a nicolai ion g15 with full EXT suspension).
Oct 01, 2024

One of the best shops around. Very community oriented, hosting bike events and rides that are open to all. Everyone there has been super friendly and helpful every time I stop in (even when I’m being annoying and indecisive). I’ve found them to be honest and straight forward when dealing with repairs and they have gone out of their way to help me order a new bike. Would not hesitate to recommend.
Jun 28, 2024

What a fantastic experience. I needed my daughter’s bike serviced so I brought it to the folks at the Catskill Bicycle Supply Co. they looked it over and sent me a no hassle quote in minutes. Once I gave the okay on the quote, they got right to work. The bike was serviced quickly and at a very reasonable cost. They also looked to have some great bikes for sale in the store and all the things you need to keep riding.
Jul 15, 2024

I brought in a very old, very worn bike that I thought was beyond repair - but they did an excellent job of making it rideable again. They were friendly, professional, up front about costs, and communicative throughout the process. Good, honest people doing top-notch work: I highly recommend Catskill Bicycle Supply.
May 24, 2024

The store owners are so knowledgable and helpful. They stock really great brands and are also smart and realistic for the cost-conscious (me!). I visited many times just to talk about various brands, price, weight of the bike, etc, before I finally bought my bike. Every time I was there, people were coming in for service, buying accessories and looking at bikes--and everyone got friendly and helpful service. I highly recommend!