Clayton Bicycle Center

Overview
About
Location
Reviews

Overview

+1 925-672-2522
www.encinabicyclecenters.com
5411 Clayton Rd, Clayton, CA 94517, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 6:00 PM

Clayton Bicycle Center Introduce

Clayton Bicycle Center is located at 5411 Clayton Rd, Clayton, CA 94517, USA. You can contact them at (925) 672-2522 or +1 925-672-2522.

Customer reviews for Clayton Bicycle Center present a stark contrast. One customer reported a very negative experience, citing extremely slow service (10 days for a tire and handlebar replacement) and a lack of helpfulness from the staff. They also accused the shop of racism, based on their interpretation of other reviews.

Conversely, another customer had a positive experience, praising the shop's "just in time" service and lifetime yearly tune-ups. They recounted a situation where they quickly received a tube replacement after a flat tire, expressing gratitude for the prompt service.

These conflicting reviews indicate a significant discrepancy in customer experiences at Clayton Bicycle Center. Potential customers should be aware of the serious accusation of racism and the mixed reports regarding service quality. It is advisable to exercise caution and consider these factors before engaging with this business.

As a "Bicycle Shops Near Me" option, Clayton Bicycle Center offers bike repairs, sales, and related services, including lifetime yearly tune-ups. It is recommended to contact them directly for specific inquiries regarding their services and to be aware of the mixed customer reviews, particularly the accusation of racist behavior.

Location

Reviews

Feb 05, 2025

Worst service I’ve ever received in a bike store. To put just a tire and a handle bar in a bike “10 days” And when I ask to sell me the tool needed you just say: sorry I don’t know, I’m not a mechanic. Is better to say. I don’t like you and I don’t want to serve you Reading the reviews. Very racist you are man
Sep 29, 2024

Purchase your bikes here. Lifetime yearly tuneups and just in time service. As I was riding out I hit a bad sidewalk and popped the tire. Walked it back to the shop. They did a quick tube replacement and set me back on the road. Thanks for the great service.
Feb 05, 2025

The experience at this site was terrible, they do not have good customer service and all they do is ignore questions, respond with disinterest and mockery. If you are looking for help with your bike service, this is definitely not the place.
Aug 27, 2024

Exceptional service from the guys at Clayton Bicycle Center. Tony helped me determine which bike was best for me, no pressure, no salesmanship, just as if I was asking a friend (that knows bikes) what I should purchase. Soon after, I decided on some upgrades, and Matt and his team on the service side spent time asking me what outcome I wanted and expertly recommended the perfect solution. I couldn't be happier with the team at CBC, these guys are not only fun to be around, they also KNOW bikes. They treat you like a friend.
Mar 13, 2024

Clayton Bicycle Center made servicing my Trek mountain bike a breeze! The process was incredibly straightforward and professional, from scheduling the appointment to picking up my bike afterwards. They even had a great offer going on that saved me some money on the tires. But the real stars of the show were the staff. Friendly, knowledgeable, and patient, they answered all my questions thoroughly. The prices are a little on the high side. Whether you're in the market for a new bike or just need top-notch service, I highly recommend Clayton Bicycle Center for a hassle-free experience.