Encina Bicycle Center

Overview
About
Location
Reviews

Overview

+1 925-944-9200
www.encinabicyclecenters.com
2901 Ygnacio Valley Rd, Walnut Creek, CA 94598, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 6:00 PM

Encina Bicycle Center Introduce

Encina Bicycle Center is located at 2901 Ygnacio Valley Rd, Walnut Creek, CA 94598, USA. You can contact them at (925) 944-9200 or +1 925-944-9200.

Customer reviews for Encina Bicycle Center are predominantly negative, indicating significant issues with their rental and repair services. One customer reported a poor experience renting a full suspension mountain bike. They described the bike's rear rim as bent, causing it to lose air quickly, and the valve stem as faulty, making it difficult to inflate. This resulted in a compromised riding experience, limiting their planned mileage. They also expressed concern that the bent rim issue was likely ongoing, affecting multiple rental cycles.

Another customer shared a negative experience with bike repairs. They claimed the shop worsened their bike's existing issues, specifically with the brakes, and attempted to charge them again for fixing the problems they created. They reported having to fix the shop's mistakes themselves, advising others to avoid Encina Bicycle Center.

These reviews suggest that Encina Bicycle Center has substantial issues with both rental and repair services. Customers have reported receiving poorly maintained rental bikes and experiencing unsatisfactory repair work. Potential customers should be aware of these strongly negative reviews before engaging with this business.

As a "Bicycle Shops Near Me" option, Encina Bicycle Center offers bike rentals and repairs. Based on the customer reviews, it is advised to proceed with extreme caution or seek alternative bike shops in the area.

Location

Reviews

Oct 11, 2024

I rented a full suspension mountain bike from them while in town for a week and needing an outlet. The rear rim was a little bent which meant it would not hold air long. To make it worse, the stem was in bad shape and did not allow a hand pump to work easily. The flat tire made riding the bike extremely difficult going uphill and moderately dangerous going downhill. I am guessing since the rim was bent, this is likely a problem that has been present for multiple rental cycles and that other people also had no option but to ride on minimal tire pressure. Not ideal for a $100 24-hr rental. I had planned to do 20 miles of riding over two rides but only managed 6.5 miles due to the tire.
Mar 12, 2025

Just needed a service and boy did they not deliver. My bike had some problems when it went in but I was fine with that. They took breaks that worked great and turned them into expensive calipers. When I asked them to fix it they tried to charge me again, I refused and told them to make it right. They made a sorry attempt at it and I ended up having to do all the work myself. Do not go here, they seem competent but took a great bike and screwed it up.
May 26, 2023

I purchased my bike in the other store near Clayton, but any problems you have, you can take it to any Encina Bicycle, and this is awesome! After one month using my bike, I had a little problem in the rear wheel, and Everret took take of my Bike in the same moment I got in! The store is amazing, with a lot of options and good prices, they have a rental session outside and also a lot of products on sale with good discounts! If you buy your bike over there, they will take care of you, and my cost was $0!!! Everret was super friendly since the first time we went over to this store. He is an amazing guy, and I definitely recommend you look for him. 5 starts, thanks a lot!
Aug 24, 2024

For sales they are very good but they prioritize that over service. For a simple tire sealant service that they said would be fast and easy and that they could show me how to do myself they instead kept my bike for over 28 hours and still hadn’t started on it. They were attending to sales apparently. I went in and got my bike and will learn how to do the service on my own using YouTube.
Nov 11, 2024

Took way longer to service my bike and the work was below average. Had to take my bike for a second servicing to another shop. Mikes bike at Walnut Creek provided better workmanship and service.