Dallas Bike Works

Overview
About
Location
Reviews

Overview

+1 214-343-2453
www.dallasbikeworks.com
4875 W Lawther Dr Suite #101, Dallas, TX 75214, USA
Hours

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 12:00 AM - 5:00 PM

Dallas Bike Works Introduce

Dallas Bike Works is located at 4875 W Lawther Dr Suite #101, Dallas, TX 75214. You can contact them at (214) 343-2453 or +1 214-343-2453.

Customer reviews indicate that Dallas Bike Works provides a comprehensive range of bike services and sales. One customer, who owns Santa Cruz and gravel bikes, praised the shop's expertise in working on high-end bikes. They highlighted the shop's speedy turnaround time for repairs, fair pricing, and willingness to explain technical details. The customer also appreciated the shop's honesty and lack of unnecessary upselling.

The shop's expertise extends to specialized repairs, such as Cannondale Slate front fork maintenance. While this repair took longer than expected, the customer noted that it was completed at a lower price than initially quoted. The shop also demonstrated a commitment to resolving customer issues, such as tire sealing problems, by providing follow-up service without hesitation.

Dallas Bike Works also caters to general repair needs, as evidenced by a customer who had their BOB stroller tires fixed quickly and efficiently. The shop's friendly staff and transparent pricing were also commended. The presence of a coffee shop inside the store adds to the welcoming atmosphere.

These reviews suggest that Dallas Bike Works is a reliable and customer-friendly shop that offers a wide range of services, from high-end bike repairs to general maintenance. The shop's knowledgeable staff and commitment to customer satisfaction make it a trusted choice for local cyclists.

As a "Bicycle Shops Near Me" option, Dallas Bike Works is a highly regarded shop offering a range of services and products. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions.

Location

Reviews

Dec 05, 2023

I’ve been going to DBW now for about 3 months after discovering they sell and work on Santa Cruz bikes. I have a very nice newer model SC bike and my wife has an older 5010. I also have a few gravel bikes. I’ve taken the 5010 in for complete drivetrain revamp, new brakes, rotors etc. DBW did a great job and the turnaround time was speedy quick. Their prices seem fair compared with others in the area but I do appreciate the time they take to explain things to me. I am not super technical at working on my bikes and I’m an auditor by trade so I ask quite a few questions. I appreciate the fact that they didn’t try to oversell me on anything unnecessary. They’ve also worked on my Cannondale Slate bike which required front fork leftie maintenance. Although the repair took longer than normal, it was cheaper than originally quoted. I did have issues with the tires sealing but they took it in for another look without hesitation. The tires are starting to seal finally but I’ve had to put several hours of road time on them which can happen with some tires. Overall, the staff there is very friendly and I have a great experience.
Oct 18, 2024

The shop got my BOB tire stroller tires looked at and fixed within 20 min. It was so easy, and they were very friendly throughout the process and upfront about pricing. They even had a little coffee shop inside with pastries. Such a nice local business.
Oct 16, 2024

Boyd helped me pick out a new bike along with taking out the time to show all of the details about it. Thank you for your service. Grateful to have found this shop. All the best.
Oct 25, 2023

This review is coming after 2 years of going to this bike shop for all my cycling needs. In those 2 years I've had a great time with the retail side but their service department has always made me feel terrible and they have now let my friend down badly to the point where we both no longer will be going here for service on our bikes. My friend purchased a new frame, groupset, wheelset for his first ever disc bike build. He and myself had problems getting one of our brakes to work so we went in to see if we could have our brakes topped off or bled. From the start of the transaction we felt unheard with negative comments regarding what may need to be done stating that the brakes could have been contaminated since we installed this our selves (Brand new calipers, pads, rotors till this day no issues) They reluctantly took our bikes in for a brake fluid refill once we got them back his and mine were basically the exact same no difference noticed. The bike shop retail employee then told us the techs who didn't approach or look us in the eyes state that they would no longer service our bikes there since they were not professionally setup. I was very very disappointed by this. I feel as if this bike service shop is not supportive over a cyclist doing their best to work on what they love their bikes. This was the last straw. Lastly I am not adding previous issues extra charges, insulting comments that have been said with previous bikes taken into this shop but I do not advise a consumer go in there unless it is a bike you purchased from there for them to work on. Being banned from taking our bikes in after requesting a simple service and being told what we have built is wrong was demoralizing. A month later 3 charity races done and Richardson bike mart fixing our brakes and we are running strong. Will not work with this service shop again.
Jul 27, 2024

Really cool bike shop with lots of gear and an outstanding coffee bar near the Loop Bike Trail