Family Bike & Sports

Overview
About
Location
Reviews

Overview

+1 413-525-2346
familybicycleshop.com
217 Shaker Rd # L, East Longmeadow, MA 01028, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 4:00 PM

Sunday Closed

Family Bike & Sports Introduce

Family Bike & Sports is a bicycle store located at 217 Shaker Rd # L, East Longmeadow, MA 01028, USA. They can be contacted by phone at (413) 525-2346 or mobile at +1 413-525-2346. As a platform category bicycle store, Family Bike & Sports provides a variety of services and goods to cater to cycling enthusiasts in the local area.

Based on customer reviews, Family Bike & Sports is highly regarded for its exceptional customer service and personalized approach. Customers have consistently praised the staff, particularly the manager, Pat, and staff member Ray. One customer highlighted the "best experience" when purchasing two bikes, noting that Pat went "above and beyond" to customize the bikes, including changing handlebars, saddles, and adding fenders. This demonstrates a commitment to ensuring customers receive bikes that perfectly meet their needs. Another customer expressed excitement about purchasing their first Downhill (DH) bike, thanking Ray and Pat for their assistance and answering all their questions. This indicates that they are knowledgeable and helpful with specialized bike types.

Key features of Family Bike & Sports include:

Sales of a variety of bicycles, including specialized bikes like DH bikes.
Personalized bike customization and fitting.
Exceptional customer service.
Knowledgeable and helpful staff.
Competitive customer service compared to other local bike sellers.

If you are looking for a bicycle store in East Longmeadow, MA, that prioritizes customer satisfaction and offers personalized service, Family Bike & Sports is a recommended option. Their dedication to customization and their expertise in specialized bike types make them a great choice for both casual and serious cyclists. For more information, please contact them at the provided phone numbers or visit their location.

Location

Reviews

Sep 17, 2024

We bought two bikes last month and had the best experience with Family Bike. The manager, Pat, went above and beyond to ensure both bikes were everything we wanted. Pat changed out the handlebars, saddle, and even added fenders to one. We went to a couple different bike sellers in the area, but in the end decided on Family Bike, as the customer service we received was of better quality than competitors in the area.
Nov 21, 2024

Today was new bike day for me. Thanks Ray and Pat for all the questions I had for my first DH bike. Beyond Stoked to get to own this machine.
Dec 26, 2024

My daughter got a new bike for Christmas and I was having trouble adjusting the front brakes. I called the day after Christmas to see if someone could help me fix it and Patrick told me to come down and fixed it right away for me. Bike wasn't purchased there but he was more than willing to help me out and my daughter was able to use her new bike now that it was safe to ride.
Nov 19, 2024

Bought my second Moterra SL eBike from them 2 weeks ago. Gave me a great price and excellent service. Known the owner Ray for many years . Very fair and decent guy. They have a new mechanic Patrick Lessard who I have known also for many years from other shop. Very knowledgeable and friendly guy. Recommend this shop with no hesitation !!
Dec 14, 2024

Good service and knowledgeable bike mechanic. Pat is easy to talk to about different parts and setups. Its where ill be going from now on with my ebike and my enduro. My propain is currently in there right now getting some new breaks and waiting on carbon wheelset