Ferris Wheels Bike Shop

Overview
About
Location
Reviews

Overview

+1 617-524-2453
ferriswheelsbikeshop.com
66 South St, Jamaica Plain, MA 02130, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday Closed

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

Ferris Wheels Bike Shop Introduce

Ferris Wheels Bike Shop, located at 66 South St, Jamaica Plain, MA 02130, and reachable at (617) 524-2453 or +1 617-524-2453, is a well-established bicycle shop serving the local community. As a "Bicycle Shops Near Me" category establishment, they provide a wide range of services, including bike repairs, sales, and maintenance.

Customer reviews consistently highlight the shop's friendly and knowledgeable staff, who are praised for their willingness to explain and educate customers about their bikes and potential purchases. The mechanics are described as skilled and efficient, providing quality work at reasonable prices. The shop handles various types of bikes, including road bikes, folding bikes, cargo bikes, and e-bikes, demonstrating their versatility and expertise.

Key features and services include:

Expert bike repairs and maintenance
Sales of various bike types, including road bikes, folding bikes, cargo bikes, and e-bikes
Knowledgeable and courteous staff who educate customers
Prompt and professional service
Reasonable prices
Welcoming and comfortable customer environment
Expert guidance on e-bike purchases and functions

One customer expressed their satisfaction with the shop's ability to handle repairs for their diverse bike collection, including road bikes, folding bikes, and cargo bikes. They also noted the shop's long-standing reputation and the upcoming transition to new ownership under Pierre, after 42 years in business.

Another customer shared a positive experience purchasing an e-bike, highlighting the helpfulness of Max, who thoroughly explained the bike's functions and made the customer feel comfortable with their purchase. Ferris Wheels Bike Shop is highly recommended for both bike purchases and repairs, with customers consistently reporting high levels of satisfaction.

Location

Reviews

Feb 03, 2025

Super happy these folks exist: they do good work at reasonable prices, and are an obliging, friendly group of skilled mechanics. We've had work done on our road bikes, folding bikes, and cargo bikes (we have a household bike problem) and the work has been consistently good. Happy to know that Pierre will be taking over this (legendary) shop after 42 years in business -- wow.
Nov 12, 2024

One of the best bike shops in the city. The knowledgeable and courteous staff there are always willing to explain and teach clients anything they would like to know about their bike(s) or future purchases. Prompt professional service and the staff there couldn't be more welcoming. I was helped out by Max for an E-Bike purchase and within minutes he made me feel comfortable about my choice and had pretty much explained all its functions from A to Z. I highly recommend Ferris Wheel for any bicycle or E-Bike purchases or repairs and from my experience, I'm sure you'll be highly satisfied with your choice to do so.
Feb 22, 2025

I had a tough job for them that had a few unexpected difficulties, got great customer service from Pierre and the rest of the staff. They were very generous with their pricing as well. Ferris wheels will definitely be my regular shop from now on
Nov 26, 2024

I recently moved to the area and was very excited to have a bike shop in the neighborhood. Unfortunately, I will be looking elsewhere after having a difficult experience with pricing. (As a note, I went with the understanding and in support of the fact that the rates were higher because they were trying to pay the mechanics a living wage.) However, the quoting and final invoice process was very confusing, and the whole process left me feeling like they were trying to pull one over on me. First, the initial quote for the tune-up and extra work did not include the discounts that their website specified were included. It required a back and forth in the shop as well as a follow-up call to get it resolved. Second, they tried to charge me for the labor to remove and reinstall my casette after they realized it didn't need the work they thought it needed. This also required a few back and forths and I was lucky a kind mechanic stepped in to remove it from my final bill. Third, the equipment that was used ended up being a 100% mark-up from the initial quote, and I was never called to confirm this swap out. After talking with a staff person, I understand there was a bit of confusion on the back-end, but I still would have appreciated the courtesy of a heads-up rather than have it go unacknowledged until I raised the issue. I'm grateful they did comp me the difference, but it was done so a little begrudgingly and gave me a bad taste in my mouth. The whole transaction felt like a prolonged negotiation, and I can't imagine being in that situation if I didn't know much about bikes - felt like you could easily be taken advantage of if you weren't careful. I'm also a little frustrated that they missed a failing part that I personally think should have been caught in a tune-up (though I'll admit it could have failed the day I picked it up in a bad coincidence). The other basics of the tune-up seem to have been done well-enough, but the pricing sagas were too much for me. If I had to go back, I'd come prepared to really understand the work that's going to be done and track my receipts closely. I am, however, super grateful for the staff who helped resolve all of the issues and appreciate their kindness during those conversations.
Jun 01, 2022

Omg. Incredible customer service and selection, but let me really emphasize the customer service. I am a bike noob and I felt so comfortable here asking questions and not feeling dumb. The accessories are great too (Taco Bell!) and the prices are better than reasonable. I have a vintage schwinn breeze and they took very good care of her for her tube up. I grabbed a ulock and a bell to boot and was very happy with what I spent. Questions were asked about my lifestyle and how/where I would be locking my bike up. There were thoughts behind every answer from Jeff I think his name was. This is the perfect bike shop and I am so happy I came here