Landry's Bicycles Boston

Overview
About
Location
Reviews

Overview

+1 617-232-0446
www.landrys.com
1048 Commonwealth Ave, Boston, MA 02215, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 12:00 AM - 5:00 PM

Landry's Bicycles Boston Introduce

Landry's Bicycles Boston is located at 1048 Commonwealth Ave, Boston, MA 02215, USA. You can contact them at (617) 232-0446 or +1 617-232-0446.

Customer reviews for Landry's Bicycles Boston present a mixed picture. One customer reported a serious incident involving a rack repair that failed shortly after pickup, resulting in their child falling and hitting their head. They expressed dissatisfaction with the shop's response, claiming they denied responsibility and showed a lack of concern for their child's safety. This customer strongly criticized the shop's disregard for customer safety.

Conversely, another customer had a positive experience with a staff member named Randy. They praised Randy's helpfulness and thoroughness in identifying and repairing multiple issues with their bike. They were satisfied with the quick turnaround and the improved performance of their bike.

These reviews suggest that Landry's Bicycles Boston offers bike sales and services, but customer experiences vary. While some customers have had positive interactions with staff members like Randy, others have reported serious issues with repairs and customer service. Potential customers should consider these mixed reviews when making a decision.

As a "Bicycle Shops Near Me" option, Landry's Bicycles Boston is a local shop offering bike sales and repair services. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions. Due to the mixed reviews, it is also recommended that you ask a lot of questions regarding repairs, and double check any repair work done.

Location

Reviews

Oct 11, 2024

I had my rack repaired at the shop and I picked up the bike. 10 minutes after the pick-up, while I was riding, the rack broke down and my son who’s in the baby seat, fell onto the road, hitting his head. I tried to call them. But all they said it’s not their fault. They had nothing to do with the break down. They claimed that they suggested me to buy a new rack but it was the loosen of the new bracket they sold and put in that caused the break down. Not only did they avoid proving any solutions, they DID NOT ask anything about the health conditions of my son. Not only did they refuse to take any responsibility, they showed not care to the safety of their customers. They run the bike business and they don’t care about safety of customers at all.
Mar 14, 2025

Randy (I think that was his name) was super nice and helpful. I came in for a broken back brake, but he caught some other things that were wrong with my bike and recommended I fix those too! I got my bike back within the day and now, and am now back out on the streets with a bike that rides as smooth as butter!! Thanks Randy ! :)
Feb 25, 2025

Randy worked on my REI e1.1 after I tried to switch out the brake pads by myself and accidentally leaked brake fluid all over the brake mechanism. I had been commuting on it almost every day for the last 16 months or so, so it was not in the best shape, but he was empathetic to my plight, picked out parts that he thought I would need without trying to push me to spend more, and did a phenomenal job---when I rode it out of there, I couldn't believe how smooth the ride was. It was like a new bike. Thank you!
Oct 10, 2024

Really like coming here! The repair folks at the back do great work. They are all kind and friendly, but special shout out to Randy, who helped us resolve a brake situation that another leading bike shop could not, and who was much much kinder in the process. Will be happy to keep taking our bikes here.
Nov 19, 2024

great shop, great staff, full selection of great and highly rated brands at fair and competitive prices. full shop with an amazing and talented staff/crew. Mark and Declan were knowledgeable, helpful and fun to talk with. Mark is a good listener, and went above and beyond to answer all our questions, accommodate us and help us select the right bike. He even offered to drop it off himself for us since we were unprepared to ride home right then. great overall community and atmosphere.