Indy Cycle Specialist

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 317-356-4585
  • www.indycyclespecialist.com
  • 5804 E Washington St, Indianapolis, IN 46219, USA
  • Hours

    Monday 11:00 AM - 7:00 PM

    Tuesday 11:00 AM - 7:00 PM

    Wednesday 11:00 AM - 7:00 PM

    Thursday 11:00 AM - 7:00 PM

    Friday 11:00 AM - 7:00 PM

    Saturday 11:00 AM - 5:00 PM

    Sunday Closed

Indy Cycle Specialist Introduce

Indy Cycle Specialist is located at 5804 E Washington St, Indianapolis, IN 46219, USA. You can contact them at (317) 356-4585 or +1 317-356-4585.

Customer reviews consistently praise Indy Cycle Specialist for its extremely friendly, helpful, and knowledgeable staff. One customer, a novice to bicycling, shared their positive experience. Initially interested in motorcycles, they visited the shop and received exceptional assistance from Ben. Ben answered all their questions and provided valuable information, guiding them through test rides. The customer was so impressed that they returned the next day, test rode more bikes with the help of Nick and others, and ultimately purchased a Surly Preamble bike. They described the customer service as "about as good as it gets" and strongly recommended the shop to anyone interested in bicycling.

Another customer commended the staff for their helpfulness and knowledge, particularly when assisting with bike rack installation. They appreciated the shop's willingness to help with a challenging installation and also noted the "really great selection" of bikes and accessories.

These reviews suggest that Indy Cycle Specialist is a highly recommended bike shop that offers a great selection of bikes and exceptional customer service. The staff, including Ben and Nick, are known for their friendliness, knowledge, and dedication to helping customers, regardless of their experience level.

As a "Bicycle Shops Near Me" option, Indy Cycle Specialist is a shop offering bike sales, repairs, and accessories. It is recommended to contact them directly for specific inquiries regarding their inventory and services.

Location

Reviews

  • Oct 13, 2024

    On a whim, and in greater interest of buying a motorcycle, I popped into ICS to possibly acquaint myself with 2 wheeled transportation. I am a complete novice with near zero knowledge of bicycling. The first day in Ben was extremely helpful, answered all my questions, and gave me answers to questions I didn't know I needed to ask. I also was guided to test ride 2 bikes. The experience left such a good taste in my mouth that I returned the next day, test rode 4 more bikes with the help of Nick and others, and left with my first Surly Preamble bike. This is about as good as customer service gets. If at all interested in bicycling, visit this place ASAP.

  • Feb 24, 2025

    Extremely friendly, helpful, and knowledgeable staff. Helped me install a new bike rack after my last one was damaged and my bike was putting up some resistance when trying to install a new one. Really great selection, too.

  • Aug 12, 2024

    I recently bought a bike here, all the employees are all very friendly and welcoming to new riders. Also they have a pretty good sized BMX bike section and BMX parts, if i’m not mistaken they have the largest BMX section in indy! (Here is a few photos of my bike when I got it)

  • Dec 24, 2024

    This is really the only true bike shop left in this big town. I wouldn't bother going to any other shop in town unless you want to be disapointed in what a bike shop should be. These guys are real bike enthusiests and I am too which is why I can recignize their level of professionalism while at the same time not pressuring you to buy something. Its the only bike shop I will go to unless I just need a innertube...... and I still may just drive all the way if im feeling saucy. I used to work in bicycle shops so I have a behind the scenes eye and this place is the ONLY legit spot in Indy. Im not getting paid for this review....no discount or anything I just want to share how good of a bike shop this is compared to all other options. Ive been to them all and I do like to spend my money where my people are and support my small ecosystems of really awesome people. Make sure you dont skip this place. Go ahead and go to those other shops but make sure before you spend your hard earned cash you check these guys out cause I can guarantee they will knock those corporate feeling lame box chain stores and even independent out of touch retailers out of the water. There is really only, one and only, bike shop in Indy.....unless you need an intertube then take your chances. I'll buy a tube from someone else but thats about it. They always have good vibes and take care of me like I'm family. I've purchased 2 complete bikes from them and stop by consistantly for parts. I know I can get them online but I was taught to support your local community primarily. If they dont have something I ask and they will get it. Just like ordering online. If your thinking about a bicycle for yourself or someone else dont sleep on this spot, you won't be disapointed!!!

  • Feb 02, 2025

    My experience with ICS actually began at another large, local bike shop. I had called ahead to the other place, asking only about carbon fiber bikes, and was told sure, come on by, we have you covered. When I got there, they had 3 aluminum bikes to show me. I left, googled bike shops, and called Indy Cycle Specialist (ICS). The employee who answered the phone said we have several carbon fiber bikes and you can check them out online. And so I did. The bike I was shown at ICS ticked off all the right boxes (Giant Revolt). This is the best bike shop I have ever seen. Family-friendly with plenty of choices for the kiddos. Whether you ride on pavement, gravel, or trail, this place has your bike. Showroom is huge, clean, and packed with new bikes plus every accessory imaginable from lightweight tools to bags, lights, mirrors, helmets, safety equipment, riding apparel and more. Plus there is an in-house shop that does repairs, equipment installation, and maintenance. Employees are knowledgeable (especially Nash, Ron, and Scott) and friendly. Located in Irvington just down the street from Starbucks. If you have an interest in a new bike, whether you're a beginner or expert rider, do yourself a favor by checking this place out!

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