Ipswich Cycle

Overview
About
Location
Reviews

Overview

+1 978-356-4500
5 Brown Square, Ipswich, MA 01938, USA
Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday 12:00 AM - 5:00 PM

Sunday Closed

Ipswich Cycle Introduce

Located at 5 Brown Square, Ipswich, MA 01938, Ipswich Cycle is a local bike shop offering repair and service. You can reach them at (978) 356-4500 or +1 978-356-4500.

As a “Bicycle Shops Near Me” option, Ipswich Cycle has received mixed reviews, with some customers reporting significant issues. Notably, there are concerns about service delays, communication problems, and the quality of repairs.

Here’s what Ipswich Cycle offers, based on available information:

Bike Repairs: Including tire and brake repairs.
Bike Service: Including tune-ups and general maintenance.
Presta Valve Core Replacement: And related tube replacements.

However, customer reviews highlight the following concerns:

Significant Service Delays: Customers report extended wait times, sometimes lasting several weeks or months.
Poor Communication: Customers have experienced difficulty reaching the owner and receiving updates.
Incomplete or Incorrect Repairs: There are reports of repairs not being completed as requested or being done incorrectly.
Missing Parts: One customer reported missing parts after service.
Poor Customer Service: Some customers have described the owner’s behavior as abusive and unhelpful.

Customer reviews paint a concerning picture. One customer described a six-month ordeal involving incomplete repairs, missing parts, and poor communication, culminating in a negative court experience. Another customer reported a lengthy delay for a simple tune-up and a Presta valve core replacement, with the owner replacing the entire tube instead.

Due to the significant negative feedback, it is advisable to exercise caution when considering Ipswich Cycle for bike repairs or service. Customers may want to seek alternative bike shops in the area for reliable and professional service.

Location

Reviews

Aug 29, 2024

Brought my bike in for for new tires and my brakes I had none.sent Chris some parts by mail.after that he told me about three weeks it would be done.he seemed very nice at first.then after three weeks I called.no answer I called everywhere answered. no answer.left messages each week for six months Finally Chris answered the phone.i asked Chris why is it taking so long.he jumped down my throat like a rabbit virus. So ignorant so mean to me.after six weeks I finally got my bike back with nothing done to it.and my parts missing.i asked for the parts and Chris told me that's you didn't send them.when earlier he told me he received the parts. I didn't even get my brakes fixed and Chris made me ride my bike from ipswich to glouster with no brakes.no one with a good conscience would do that to anyone. I took Chris to court in glouster .we went in front of a judge. After it was done we both walked out of courtroom together. Then Chris walks back in the courtroom talks to the judge by himself. I would really love to hear what Chris said to the judge by himselfl.well I received a letter in the mail.verdict in his favor.its ok it cost me100 dollars take Chris to court. And I lost.its ok Jesus was with me on that long ride with no brakes even though you could car less about me.there is a God and no sin goes unpunished .and Chris do you know its so wrong for your friends to lie for you.as you have them give false reviews.i brought my Bike to riverside Cycle and they fixed it professional the way it should have been done in the first place. thank you Manchester Riverside. Jesus Christ was with me when I took that ride from Ipswich to Gloucester with no brakes. Christopher did not seem like he even cared as he told me I was a liar and I didn't send the parts. I sent to you ..Christopher from Ipswich Cycles no sin goes unpunished and you are wrong what you did to me .no bike shop has ever treated me so abusively Christopher I will pray for you and I hope you change your ways before it's too late. Christopher if you weren't so abusive I would not be writing this negative review it's all on you. I refer nobody ever to Ipswich cycle if you go there you will be making a big mistake. Thank you for listening.
Jul 30, 2024

Took my bike in for a tune up and thought I would have them replace a broken Presta valve core at the same time. Called after a couple of weeks told by owner that he worked alone and hadn't gotten to my bike yet. Third week went by and I called and he told me he would put my bike up next. Picked my bike up a day later and he replaced the entire tube giving me some line that the broken core could have been a sign of a broken seal and so he decided to replace the whole tube instead.
May 09, 2020

I recently purchased a new Fuji mountain bike from Ipswich Cycle. I was very pleased with the transaction, and I'm delighted with the bike. Definitely recommend!
Aug 30, 2017

Been in there a couple of times and Chris was really great to talk to, recommending places to ride and giving me tips on maintenance on my "new" mt. bike. He also helped out with the suspension settings on my front fork and rear shock... happy to have this place in Ipswich.
Jun 20, 2020

I brought my FELT Mountain Bike in for a tune up and for some general maintenance. After the work was complete Chris showed me what he had done which actually improved the bikes performance. I am really pleased with the work and highly recommend Ipswich Cycle for all of your bike needs.