Located at 5 Brown Square, Ipswich, MA 01938, Ipswich Cycle is a local bike shop offering repair and service. You can reach them at (978) 356-4500 or +1 978-356-4500.
As a “Bicycle Shops Near Me” option, Ipswich Cycle has received mixed reviews, with some customers reporting significant issues. Notably, there are concerns about service delays, communication problems, and the quality of repairs.
Here’s what Ipswich Cycle offers, based on available information:
- Bike Repairs: Including tire and brake repairs.
- Bike Service: Including tune-ups and general maintenance.
- Presta Valve Core Replacement: And related tube replacements.
However, customer reviews highlight the following concerns:
- Significant Service Delays: Customers report extended wait times, sometimes lasting several weeks or months.
- Poor Communication: Customers have experienced difficulty reaching the owner and receiving updates.
- Incomplete or Incorrect Repairs: There are reports of repairs not being completed as requested or being done incorrectly.
- Missing Parts: One customer reported missing parts after service.
- Poor Customer Service: Some customers have described the owner’s behavior as abusive and unhelpful.
Customer reviews paint a concerning picture. One customer described a six-month ordeal involving incomplete repairs, missing parts, and poor communication, culminating in a negative court experience. Another customer reported a lengthy delay for a simple tune-up and a Presta valve core replacement, with the owner replacing the entire tube instead.
Due to the significant negative feedback, it is advisable to exercise caution when considering Ipswich Cycle for bike repairs or service. Customers may want to seek alternative bike shops in the area for reliable and professional service.
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