JB BIKE SHOP MB, located at 7430 Collins Ave, Miami Beach, FL 33141, provides bicycle repair and sales services. They can be reached at (305) 866-3622 or +1 305-866-3622.
Customer reviews present a mixed picture of JB BIKE SHOP MB. Some customers have reported negative experiences, particularly concerning repairs and customer service. One customer described repeated issues with repairs and a dismissive attitude from the manager, including accusations of dishonesty and perceived xenophobic behavior. This customer strongly advises against using the shop for repairs due to poor customer service.
However, other customers have had positive experiences, particularly with bike sales. One review highlights the excellent service received when purchasing a Specialized Tarmac SL7 Sport. The staff, specifically Sam and Allison, were praised for their knowledge, helpfulness, and patience. The customer also commended the shop for assisting with the purchase of additional accessories, such as shoes, pedals, bottle cages, and gloves.
Therefore, while some customers have experienced poor customer service, others have had excellent purchase experiences. It is advisable to consider these differing reviews when deciding to use JB BIKE SHOP MB. If considering bicycle repairs, it may be prudent to obtain multiple quotes from different shops. If considering purchasing a high end bike, it appears they have knowledgeable staff.
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