Mike's Bikes of Pleasanton is located at 6754 Bernal Ave #710, Pleasanton, CA 94566, USA. You can contact them at (925) 223-8267 or +1 925-223-8267.
Customer reviews for Mike's Bikes of Pleasanton present a stark contrast. One customer reported an exceptionally positive experience, praising the shop's professional, courteous, and helpful staff. They specifically highlighted their interactions with Josh, who they found to be honest, thoughtful, and cost-conscious. This customer considered it one of the best customer service experiences they've had at any shop.
However, another customer had a significantly negative experience. They described walking into the store and being completely ignored by the staff, despite there being only a few other customers. After waiting for an extended period, they left without making a purchase, expressing their disappointment and recommending other shops.
These reviews suggest that Mike's Bikes of Pleasanton has inconsistent customer engagement. While some customers receive excellent service, particularly from staff members like Josh, others experience a complete lack of attention. This inconsistency could be due to varying staff availability or individual staff performance.
As a "Bicycle Shops Near Me" option, Mike's Bikes of Pleasanton offers bike sales and repairs. Potential customers should be aware of the mixed reviews and consider their tolerance for potentially inconsistent service. If they encounter a staff member like Josh, they may have a very positive experience. However, they may also encounter a lack of engagement, as described by the second reviewer.
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