Multi Gear Bike & Sport Inc

Overview
About
Location
Reviews

Overview

+1 813-741-2421
7825 US-301, Riverview, FL 33578, USA
Hours

Monday Closed

Tuesday 12:00 AM - 6:00 PM

Wednesday 12:00 AM - 6:00 PM

Thursday 12:00 AM - 6:00 PM

Friday 12:00 AM - 6:00 PM

Saturday 12:00 AM - 6:00 PM

Sunday Closed

Multi Gear Bike & Sport Inc Introduce

Multi Gear Bike & Sport Inc is located at 7825 US-301, Riverview, FL 33578, USA. You can contact them at (813) 741-2421 or +1 813-741-2421.

Customer reviews for Multi Gear Bike & Sport Inc present a mixed picture of their services. One customer reported a negative experience regarding a lifetime service and maintenance warranty. They purchased a bicycle from the previous owner, Sherman, with this guarantee. However, the new owner refused to honor the warranty, stating it was not their responsibility. The customer expressed frustration, particularly as the shop's name remained unchanged, leading them to believe the guarantees should carry over. They stated they would no longer patronize the shop and would advise others to avoid it.

In contrast, another customer shared a positive experience with the shop, specifically regarding the purchase and service of an electric 3-wheeler for their father. They commended Richard for being "very accommodating" and providing excellent service, including diagnosing and replacing a motor and helping with battery replacements. They acknowledged the shop's "cluttered looking" appearance but emphasized the staff's knowledge and expertise.

These reviews suggest that Multi Gear Bike & Sport Inc may offer competent repair services, particularly for specialized items like electric 3-wheelers, but potential customers should be aware of potential issues with warranty policies. The change in ownership appears to have impacted the honoring of previous agreements, which could affect future customers.

As a "Bicycle Shops Near Me" option, Multi Gear Bike & Sport Inc is a shop offering bike sales and repair services, including electric 3-wheeler service. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions. It is also recommended to clarify any warranty concerns before making a purchase.

Location

Reviews

Dec 19, 2017

I purchased a brand new bicycle from this shop a little over 3 years ago, from Sherman. I was informed at the time, that I would get free service and regular maintenance for as long as I owned the bicycle. I took it in today to get it serviced and road ready and was told that Sherman no longer owned the shop and that the new owner would not honor any warranties provided by the previous owner. That would be fine by me if not for the fact that the sign on the building hadn’t changed. I purchased my bicycle, with its lifetime guarantee of standard service and maintenance from ‘Multi Gear’, which means that regardless of who the owner is, any guarantees on products purchased from that shop should carry over with ownership change. If, as the new owner, you won’t honor those warranties, you should change the name of the shop or just stop doing business. Now, not only have you lost what would have been a long time customer, I’m also going to recommend to anyone I know that needs a bike shop, not to bring their business to your shop.
Aug 06, 2019

We bought an electric 3-wheeler for my Dad from Richard. He was very accommodating and has been servicing it ever since. He diagnosed a problem with the motor and quickly replaced it. He helped us get replacement batteries at a reasonable price. The shop might be cluttered looking, but the staff know what they are doing.
Nov 03, 2018

If I could give a negative star I would. I was totally taken advantage of by this business. I took my son's 2 bmx bikes for repairs as one kept popping the chain and he told me my chain was crooked this that and the other the other bike he said needed a lot done. I just said I want them to be perfect. Hr said yes he will get them running perfect. Then he told me it would cost $120. I was shocked. But knowing nothing about bikes and repairs I said okay as long as they are perfect. He told me they would be ready Tuesday ...it was Wednesday. Thought that was a long time. My kids ride their bikes to school everyday. Tuesday comes no call. Tried calling them. Never answers phone. I mean NEVER! Go up their Wednesday tells me all this jazz about this bike had no oil and the bearings were shot..etc. Take them home boys ride them. All the same issues!!!! Did not replace the chain. Did not fix the slipping problem. He just ripped me off. Took the bikes back up there and asked what I paid for he said to tighten the wheels up and degrease the hub. I was soooooo pissed. I told him I wanted them fixed properly. He threw a new chain on one bike and told me I needed a new sprocket fir the other one. He was suppose to call me when the part came in. It's been 2 weeks. Needless to say this guy is nothing but a con artist. Especially if you know nothing about bikes. Go to AJs they won't RIP you off.
Mar 09, 2018

If you had experienced the previous owners you notice the difference as soon as you walk in. You're greeted by a younger guy who pulls his phone out and starts showing videos of him riding, which I suppose was to prove to me that he knows what he's doing. That was the red flag. We needed repairs done and had to keep calling back to see when the bike would be finished as we were never called. We finally showed up there about a week AFTER it was supposed to be done and lo and behold it was finished. We got it and won't ever go back there. It's a shame the business was fallen so far due to the new owner. Oh well, IT happens.
Jul 10, 2017

Needed a repair on my Trek,an expensive bike.The rear rim and tire had been knocked out of alignment and tire was rubbing on the frame,not good.Explained the problem over the phone,got an estimate of repairs. Dropped my bike off and picked it up the next day.Repairs done for the price quoted,very reasonable,no bait and switch.Im a happy customer and will be back.Highly recommended!