New England Bikes

Overview
About
Location
Reviews

Overview

+1 413-569-1874
www.newenglandbikes.com
512 College Hwy, Southwick, MA 01077, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 4:00 PM

Sunday Closed

New England Bikes Introduce

New England Bikes is a bicycle shop located at 512 College Hwy, Southwick, MA 01077, USA. This shop is known for its knowledgeable staff, fair prices, and strong community involvement.

Customer reviews consistently praise New England Bikes for its exceptional service and community focus. One customer highlighted the "great knowledgeable and respectable staff," mentioning Seth and Dana specifically. They appreciated the fair prices, lack of pressure, and helpful advice for DIY maintenance. They emphasized the shop's contribution to the community through supporting biking events and sponsoring group rides, labeling it "easily one of the best local businesses in the area." Another customer praised the shop for its "always helpful, fast, and no pressure sales," noting they had purchased five bikes without issue. They shared a positive experience during the COVID-19 pandemic, where they ordered a bike over the phone and received it built and sanitized within two days, praising the staff's adherence to safety protocols.

Based on customer feedback, New England Bikes offers:

Bicycle Sales: The shop offers a variety of bicycles for sale.
Bicycle Parts: The shop sells numerous bicycle parts at fair prices.
Knowledgeable and Respectable Staff (Seth, Dana): Seth and Dana, among others, are praised for their knowledge and respectfulness.
Fair Prices: The shop offers fair prices for its products and services.
Helpful Advice for DIY Maintenance: The staff provides helpful advice for customers who perform their own maintenance.
Community Support: The shop supports the community through biking events and group rides.
Fast and No Pressure Sales: The shop offers fast and no pressure sales.
COVID-19 Safety Measures: The shop adheres to safety protocols during the COVID-19 pandemic, including sanitized transactions and staff wearing masks and gloves.
Efficient Phone Orders and Pickup: The shop efficiently handles phone orders and curbside pickups.

If you're in the Southwick area and are looking for a trusted and community-focused bike shop with knowledgeable staff and fair prices, New England Bikes is a highly recommended option. Their dedication to customer satisfaction and community involvement makes them a valuable asset. You can contact them at (413) 569-1874 or +1 413-569-1874 for more information.

Location

Reviews

May 20, 2020

Great knowledgeable and respectable staff! I've bought several bikes from this shop for myself, friends, and family, and have bought numerous parts at fair prices, never feeling pressured or mislead. I do much of my own maintenance but on occasion will stop in and ask questions and Seth or Dana have always given me good advice. New England Bike is a pleasure to work with and is an asset to the community through supporting biking events and sponsoring group rides. Easily one of the best local businesses in the area!
May 20, 2020

New England Bike always helpful fast and no pressure sales. We have bought 5 bikes from them never an issue. We even bought a bike for my niece 2 week ago during this COVID-19 pandemic,I ordered what I wanted over the phone they had it built in 2 days I went to store waited outside staff 2as already out there told them who I was they went in with my credit card ran it brought bike out with newley sanitized credit card in an out 10 minutes. Three other customers there one test riding a bike one looking. Staff in mask and wearing gloves. Great job New England Bike keep up the great work and the keeping the sport of cycling going through a small business shop. Also as far as people getting mad that you cant take bikes FOR NOW because of pandemic would you rather they take to many bikes in that they couldn't possibly get to in a timely fashion and the bikes sat there for weeks.
May 21, 2020

I first visited NEB years ago; it's where I purchased my first (nice) mountain bike, it's where I started my career in the industry, and it's where I learned all the fundamentals of bicycles and servicing them. The level of experience, passion, and skill it takes to keep a shop successful for as long as NEB has been is not to be taken lightly - plus it doesn't hurt that everyone who works there is also friendly, easy to talk to, and dedicated to giving you the best cycling experience possible. If you're in the market for a new bike, need service on a current bike or are just passing through town and want to talk about bikes, make sure to check NEB out! Tell them Nate sent you ;)
May 24, 2024

These guys do a great job. I got to try out a bike and of course i fell in love with it. Questions asked, questions answered. Prices are great!
May 11, 2024

These guys are great! Definitely know their stuff about bikes and the mechanical side of things, very transparent with the pricing getting them worked on, just overall very friendly and happy to help. We will definitely be coming here more!