New Life Electric Bike Company

Overview
About
Location
Reviews

Overview

+1 407-620-2872
newlifeebc.com
276 E State Rd 434, Winter Springs, FL 32708, USA
Hours Business hours are not available at the moment

New Life Electric Bike Company Introduce

New Life Electric Bike Company is located at 276 E State Rd 434, Winter Springs, FL 32708, USA. You can contact them at (407) 620-2872 or +1 407-620-2872.

Customer reviews for New Life Electric Bike Company present contrasting experiences. One customer reported an "absolutely outstanding" buying experience, praising David for his helpfulness, trustworthiness, and honesty during their Kooler Kub cafe racer purchase. They highlighted the excellent sale price and fantastic personal experience, recommending the shop to others.

However, another customer expressed significant dissatisfaction with the shop's service. They recounted a discrepancy between the quoted price for e-bike assessments and the actual price given by the owner. The customer also mentioned a lack of communication between the owner and the mechanic, and a refusal to honor the initially quoted price. They decided not to do business with the shop, citing a lack of customer service and unwillingness to work with potential long-term customers.

These reviews indicate a disparity in customer experiences at New Life Electric Bike Company. While some customers have had positive sales experiences, others have reported issues with service discrepancies and communication. Potential customers should exercise caution and clarify pricing and service expectations before proceeding with any purchases or repairs.

As a "Bicycle Shops Near Me" option, New Life Electric Bike Company offers e-bike sales and service. Potential customers should contact them directly for specific inquiries regarding their inventory, services, and pricing. It is strongly recommended to confirm pricing and service details before any work is performed.

Location

Reviews

Oct 31, 2023

Outstanding, absolutely outstanding buying experience. I can’t thank David enough for all he did to help me with my new Ebike purchase. Very trustworthy and honest, I wouldn’t hesitate in a moment to recommend this shop. My bike of choice was the Kooler Kub cafe racer and it has not disappointed in performance. David honored a very nice sale price and made my personal experience fantastic. Please consider this shop before you a decision elsewhere, you can’t go wrong here.
Sep 20, 2024

I hate to have to write this review with 1 star. But as a local bike shop serving the local community, New Life E Bike company just lost a new and future customer. I own 3 E Bikes that are new and I contacted this store and spoke with 2 people, one being the store Mechanic, to explain that I put the bikes together after receiving them in the mail and just wanted the front wheel and brake caliper assessed, to ensure I installed it properly. The gentleman and woman on the phone quoted between $10-$20 each bike to do what I had asked for. I spoke with them on the phone 2-3 times to make sure before I went to the store. I loaded up my 3 E bikes and drove 20 minutes to the store and the owner of the store quoted me $85 to do a full assessment, which is not what i wanted. He also would not honor the estimated quoted price that the mechanic gave me on the phone. He was unable to get in touch with the Mechanic on the phone. He also stated the Mechanic is a regular bike mechanic and not an E Bike Mechanic. He said it would not be worth his time of 30 min-1.5 hours per bike to adjust the brake caliper. I find it hard to believe it would take that long per bike. I decided to not give this company my business as they do not stand by their employees, nor were they willing to work with me as a potential long-term customer. Save your time and don’t drive out to this store, give your business to someone else.
Jun 16, 2024

I recently purchased an electric bike from New Life Electric Bike Shop, and I couldn't be happier with the entire experience. From the moment I walked in, the staff were incredibly friendly and knowledgeable, taking the time to understand my needs and preferences. They offered a fantastic selection of high-quality bikes and helped me find the perfect one for my daily commute. The purchasing process was smooth and hassle-free, and they even provided a thorough demo to ensure I was comfortable with all the features. The bike itself is a dream—reliable, efficient, and fun to ride. I’ve noticed a significant improvement in my daily commute, and the battery life exceeds my expectations. The after-sales service has also been top-notch. They offer excellent maintenance services and have been very responsive to any questions or minor issues I’ve had. Overall, New Life Electric Bike Company delivers an exceptional customer experience, and I highly recommend them to anyone in the Central Florida market for an electric bike. Five stars!
Nov 07, 2023

Awesome bike shop! I called them up to order the new Euphree City Robin X+. We were moving down to Florida from out of state and they made the process of ordering, assembling and holding it such an easy process. We ordered the exact Ebike I was looking for, and 3mo later when we arrived in Florida, they had it assembled and ready to ride! They gave us detailed instructions and info about the bike, did a few test rides and away we went. Such wonderful people who love all things Ebikes, very knowledgeable! They can also build completely custom bikes, definitely recommend them. Couldn't be happier with my bike!
Mar 13, 2024

By far the most professional, knowledgeable guy in the biz! We went to New Life on a recommendation from our neighbor…keep in mind, we live in Winter Garden😬We were told how amazing Logan was…and let me tell you…it was well worth the drive! His knowledge blew me away…so sweet and helpful! He let us ride every single bike there!!! I went home with the very best bike for me! I absolutely love it!!! Logan is a gem! Totally worth the long haul from Winter Garden💕