Rochester Cycling is located at 1211 7th St NW, Rochester, MN 55901, USA. You can contact them at (507) 289-7410 or +1 507-289-7410.
Customer reviews for Rochester Cycling show a significant contrast in experiences. One customer reported two disappointing visits, citing a lack of helpfulness and expertise from the staff. They felt that the staff was dismissive and unwilling to provide assistance with sizing and product information for bike helmets and cycling shoes. The customer expressed frustration at the lack of personalized service and expertise, which they expected from a specialty shop. They felt they could have obtained better information through online research.
In contrast, another customer shared a positive experience with e-bike maintenance. They praised the shop for their honest and compassionate service, particularly regarding a Trek e-bike with over 2000 miles. The customer was satisfied with the thorough repairs and cleaning, and highly recommended the shop for its helpfulness and integrity.
These reviews suggest that Rochester Cycling has inconsistent customer service. While some customers experience excellent and helpful service, others report significant issues with staff knowledge and customer interaction. Potential customers should be aware of these mixed reviews and consider them when choosing this shop.
As a "Bicycle Shops Near Me" option, Rochester Cycling is a shop offering bike sales and repairs. It is recommended to proceed with caution and clarify service expectations before seeking services. Contact them directly for specific inquiries regarding their inventory and services.
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