Stotts Bicycles

Overview
About
Location
Reviews

Overview

+1 818-848-8551
www.stottsbicycles.com
509 N Victory Blvd, Burbank, CA 91502, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 11:00 AM - 6:00 PM

Stotts Bicycles Introduce

Stotts Bicycles, located at 509 N Victory Blvd, Burbank, CA 91502, is a well-established bicycle shop with a strong reputation for excellent customer service and expertise, particularly in electric bikes (e-bikes). You can reach them at (818) 848-8551 or +1 818-848-8551.

Stotts Bicycles has been a local favorite in Burbank for over 20 years, and its reputation for exceptional service is well-deserved. Customers consistently praise the shop's friendly, patient, and knowledgeable staff. One customer shared an extraordinary experience involving the California E-Bike Incentive program, highlighting the dedication of the shop's manager, David.

This customer, who qualified for an e-bike rebate, found the perfect bike, the 101 Bike "Seaside," but it was not initially on the eligible list. David went above and beyond by gathering and submitting the necessary documents to the California E-Bike Incentive Team, resulting in the bike being added to the list within 48 hours. This level of dedication and commitment to customer satisfaction is a testament to the shop's exceptional service.

Customers also appreciate the shop's expertise in e-bikes, particularly regarding the California E-Bike Incentive program. The staff's extensive research into qualifying models and eligibility requirements demonstrates their commitment to providing accurate and helpful information.

In addition to e-bike sales and support, Stotts Bicycles also provides efficient and reliable repair services. Customers have reported quick and effective repairs, such as flat tire fixes, with friendly and helpful staff completing the work promptly.

If you are in the Burbank, CA area and are looking for a bike shop that provides exceptional customer service, e-bike expertise, and reliable repairs, Stotts Bicycles is a highly recommended option. Their dedication to customer satisfaction and community involvement makes them a top choice for local cyclists.

Location

Reviews

Feb 03, 2025

This is one of the best bike shops in Southern California! No joke. I was awarded a rebate as part of the 2025 California E-Bike Incentive that I could use towards a new qualifying ebike. I used to work near this shop and always heard great things from customers (it's also been a local favorite in Burbank for over 20 years), so when I qualified for the Incentive Program I immediately went here to check out the available models. I have 3 broken disks in my neck and I'm in constant pain. Mobility is an issue as well. Regular bike seats put too much pressure on my spine so I was looking for something a bit different. The employees here are friendly, patient, and were incredibly knowledgeable. Not just about all the bikes but also the Incentive Program itself, which really blew me away. They had done extensive research into the qualifying models and eligibility requirements. Well I fell in love with 101 Bike's "Seaside". It had powerful throttle assist, which I definitely needed living in the hilled community of Sunland, and it had an amazing esthetic design that was more akin to a Harley motorcycle than a bicycle. Sturdy frame, wide seating, and it even had huge Kenda fat tires! This thing was a beast and I decided immediately it was my new e-bike. Only one problem. Despite meeting all criteria and requirements for inclusion in the program, it was not on the list of eligible bikes. I reached out to the Regional Manager of 101 Bikes, Pete (through Instagram) and he was puzzled as well since they had submitted all the proper documentation months prior. He was kind enough to reach out to Stott's Bikes and spoke with the manager David, who literally went above and beyond to gather the documents and submitted them to the California E-Bike Incentive Team. I didn't have high hopes of any traction on this and was a bit dismayed. David kept in constant contact with me, even calling when there was no updates just to let me know he was still on top of it. Amazingly enough, within 48 hours of David submitting the necessary documents, the Seaside had been added to the roster list of eligible e-bikes! I simply couldn't believe it until I was finally home with my new ride. I really have to say that the incredible level of customer service exhibited by Rob, the owner of Stott's Bikes, and especially his manager David, went far beyond anything I've ever experienced before. These guys really care about their customers. It was more than just making a sale because they easily could've tried upselling me on another model or just settling for something on the list, but they demonstrated why Stott's has such an amazing reputation in the bike community of Southern California. I can't praise David and his team enough. Even if you're not in the market for a new bike, you owe it to yourself to stop in and see what they have. It's a fantastic shop and one that I hope remains a pilar of the Burbank/Valley community for many generations to come. Thank you so much!
Dec 11, 2024

Amazing experience! Had a flat back tire. Daniel took the bike and worked on it while I came up with the $28 repair. Amazing work by Mike who helped me checkout. What a breeze! speaking of they had me back on the road in no time!
Sep 21, 2024

**Disappointed with Unnecessary Service & Overcharging** This place is a SCAM! I recently visited this shop to fix a small puncture on the inner tube (flat tire) of my bike. When I arrived, I explained that the puncture was minor, and I expected a simple patch job. However, the young white male employee who assisted me replaced the entire inner tube without consulting me first. Not only was this unnecessary, but I was also charged $27 for the service. This seems like a significant overcharge for something that could have been resolved with a quick inner tube patch. As a customer, I expect transparency and options before a decision like this is made, especially when there is a cheaper and more practical solution available.
Nov 20, 2024

I had just traveled with my bike and needed a torque wrench to re-position my carbon seatpost. They helped me immediately, verified the spec in the manual, re-applied carbon paste, and didn't even charge me a service minimum (like a lot of shops do).
Dec 08, 2024

Highly recommend to go here, they fixed my bike seat great, and quickly. Also fixed my brakes as they did not work correctly (glad i didnt find that out later.!)