Talent Cycles

Overview
About
Location
Reviews

Overview

+1 212-368-5609
talentcycles.nyc
502 W 139th St, New York, NY 10031, USA
Hours

Monday 11:30 AM - 7:30 PM

Tuesday 10:30 AM - 6:00 PM

Wednesday 11:30 AM - 7:30 PM

Thursday 11:00 AM - 7:30 PM

Friday 11:30 AM - 7:30 PM

Saturday 11:30 AM - 6:00 PM

Sunday Closed

Talent Cycles Introduce

Welcome to Talent Cycles, a "Bicycle Shops Near Me" destination located in New York, NY. However, it is crucial to note that customer reviews indicate severe customer service and reliability issues.

Located at 502 W 139th St, New York, NY 10031, USA, Talent Cycles can be reached at (212) 368-5609 or +1 212-368-5609. However, customer experiences suggest that communication and service are highly unreliable.

Key customer feedback includes:

Refusal to Service E-Bikes: The shop refuses to service e-bikes, even for simple repairs like tire replacements.
Poor Customer Service: Customers report a "delusional" manager and an overall negative customer experience.
Unreliable Operating Hours: The shop frequently deviates from its posted hours, resulting in closed doors during advertised open times.
Communication Issues: The shop does not answer phone calls or respond to messages on platforms like Instagram.
Denial of Sales: The shop has been reported to deny sales based on the type of bike owned by the customer.
General Unreliability: Customers experience general unreliability and frustration when attempting to conduct business with this shop.

Due to the consistent and severe reports of customer service and reliability issues, potential customers are strongly advised to seek alternative bike shops. The feedback indicates that Talent Cycles is not a reliable or customer-friendly establishment.

It is highly recommended to avoid Talent Cycles and choose a bike shop with a proven track record of reliable service and positive customer interactions.

Location

Reviews

Jan 15, 2025

Absolutely trash Bike shop. Manager is delusional took an E bike I'm with a flat tire. "We don't service e-bikes" "Okay I just want to buy the inner tube" " I've been here 13 years and we never deal with e bikes" whatever their issue with e bikes is this place doesn't deserve your buisness. Denying a person a sale cause they own an e bike is outrageous. Don't waste your time supporting these clowns.
Aug 30, 2024

I've dropped by this place three times in the last week, based on their website hours. Each time, the place was closed. I am a fifteen min way away. I just want to pick up my bike and pay the $100 for the tune up. Doesn't answer the phone, doesn't respond on Instagram.
Aug 09, 2022

Great neighborhood bike spot. Dropped in to replace my brake lines and get a basic tune up. They turned it around in three days and did an excellent job. Brakes are super responsive and the gears shifts are working better than they have in years. My old Trek has new life!
Oct 08, 2024

The owner is rude and non helpful. I have a flat on my E scooter, and live across the street. But he refuses to let me pump air at his location because it’s not a bicycle… like Come on bro… guess we’re taking the subway today cause homie wont look out for locals🤷🏼‍♂️
May 23, 2024

This happened several years ago but I'm still salty about it. Bought an expensive road bike from him. He was mostly nice and friendly to me but I did notice his proclivity to moodiness and did witness him being unpleasant with other customers. He can be dismissive and arrogant at times. What pissed me off is that I took the bike in for a tuneup. He had a teenager doing the tuneups for him. After I picked my bike up, I rode it home in NYC traffic up and down hills, with the need to make sudden maneuvers and quick stops in unpredictable car and pedestrian traffic. So as I'm reaching home my back brake completely gave out. It turned out that the teenager hadn't properly tightened the nut that clamps down on the brake cable. I was upset that I could have been in an accident because of this. I also then noticed that my back axle had been swapped with a cheap one. There had been nothing wrong w/ it so I assume that this was another messup on their part. Long story short, I messaged the owner explaining that the brakes hadn't been properly secured and that the cable came completely undone as I was biking. He proceed to gaslight me and tell me that I must have had the release lever open (that allows you to remove the wheel from the frame). I explained to him that no, that was not the case but he refused to accept any responsibility. I didn't appreciate the gaslighting and that he had an experienced teenager doing work for him that he obviously didn't double-check. He didn't seem to take the situation seriously or recognize that this carelessness could have caused me to have an accident while biking in NYC traffic. Never went back after that.