Ten Speed Spokes

Overview
About
Location
Reviews

Overview

+1 401-847-5609
www.tenspeedspokes.com
18 Elm St, Newport, RI 02840, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

Ten Speed Spokes Introduce

Located at 18 Elm St, Newport, RI 02840, Ten Speed Spokes is a highly regarded bicycle shop known for its excellent service and friendly atmosphere. You can reach them at (401) 847-5609 or +1 401-847-5609.

As a top “Bicycle Shops Near Me” option, Ten Speed Spokes is recognized for its exceptional customer service and expertise in bike maintenance and repairs. Customers consistently praise the shop for its helpful staff and efficient service.

Here’s what Ten Speed Spokes offers:

Expert Bike Maintenance: They provide high-quality bike maintenance services, ensuring your bike is in top condition.
Efficient Bike Repairs: The shop offers efficient and reliable bike repair services, even for challenging tasks like removing stuck pedals.
Friendly and Helpful Staff: The staff, including Tom, are known for their friendliness and willingness to go the extra mile for customers.
Exceptional Customer Service: Customers consistently praise the shop’s excellent customer service, even during busy times.
Knowledgeable Staff: The staff possesses extensive knowledge about bikes and cycling.
Convenient Hours: The shop offers convenient hours, making it easy for customers to get their bikes serviced.
Honest Service: They provide honest service, even refusing payment for minor repairs.

Customer reviews highlight the shop’s exceptional service and friendly atmosphere. One customer praised the shop for its great service and efficiency, even during busy quarantine times. Another customer was impressed by Tom’s expertise and willingness to help with a stuck pedal, noting his thoroughness and refusal to accept payment. Customers consistently appreciate the shop’s knowledgeable staff and convenient hours.

If you're in the Newport, RI, area and looking for a reliable and friendly bicycle shop, Ten Speed Spokes is an excellent choice. Their commitment to customer satisfaction and expert service makes them a top destination for local cyclists.

Location

Reviews

May 22, 2020

My experience here today was amazing. Great service, friendly, and super simple to get in and out during quarantine times, even though they were busy. 100% will be a returning customer for bike maintenance. Also the hours are quite frankly unheard of for a bike shop. 10/10.
Mar 08, 2024

Fantastic shop. I needed some help removing a pedal that was stuck, and Tom not only was strong enough to remove it, but he went through all the steps to ensure that the threads were all clean and straight. THEN, he wouldn't even let me pay him for the work. A great group with tons of knowledge. So lucky to have them in our community.
May 27, 2023

We’re staying in Newport Rhode Island for the weekend. I googled bike shop so that I could buy a lock because I forgot mine. Stopped over at 10 spokes bicycle shop and I couldn’t be happier. The owner was very nice and he actually filled up the air in our tires, and gave us a free bicycle map and gave us a ton of places to ride to even let us park our car in his driveway. Huge variety of bicycles and accessories. Great establishment.
Oct 28, 2022

The clerk was verbally rude when I brought my Brompton bike in. The bike chain I bought there was being serviced. They charged me $89, and the chain still doesn't work now. Also, they didn't call me when the work was complete. I had to stop by and ask. In addition, they should have suggested I buy a new chain for about $15. They went for the quick money over repeat business I guess. Rude, Disorganized, Dishonest. Try elsewhere.
Nov 06, 2019

I am pumped about my purchase of a new bike from Tom. I have been road biking since the 80s and my bike was about 15 years old. I was out of touch with the new technology going on long rides against bikes with it. I had no idea what i was missing. I first went to Spokes shop to do a tune up on my old bike talking with Scott trying to get the low down on how to compare new bike models and gear sets. Scott spent a lot of time with me looking at what they had in stock and going online learning about all the options and brands. I then went home for 3 hours (it's big purchase) online to compare what I had learned with Scott looking at the brands I liked and comparing price, gear sets and brands etc..When I had narrowed it down and had a handle on what I wanted to spend, I brought my sheets and talked it over with Tom at the store. Tom talked it over with me and showed me other technology I was not aware of and suggested a bike I was first unsure of. But after his explanation on why it was the better move I agreed to except his advice and made my purchase. It's like buying a car and you know how you're never sure you can trust a car salesman. I am so happy with this bike!!! Man it's like going from a Ford to a Porsche. Tom you are the man!! Thanks for your great advice. I love the bike so much I have been riding as much as I can . I bought some new thermal gear and I am going to ride all winter weather and dry roads permitting. Peace!