The Bike Factory, located at 616 Franklin Ave, Edwardsville, IL 62025, USA, is a local bicycle shop catering to the cycling community. As a "Bicycle Shops Near Me" category establishment, it provides a range of services and products related to bicycles.
You can contact The Bike Factory at (618) 659-8706 or +1 618-659-8706.
Based on customer reviews, The Bike Factory is highly regarded for its exceptional customer service and expert repairs. Customers have praised the staff, particularly Alec and Max, for their knowledge, friendliness, and dedication. Alec is described as a "master of his craft" and a "wonderful human overall," who provides speedy and fair repairs. Max is commended for his assistance to beginner cyclists, offering personalized guidance on bike selection, fitting, and pro tips.
The shop is known for its fair pricing and its ability to build strong customer relationships. Customers have expressed their loyalty, stating they are "lifetime customers."
The Bike Factory offers bike repairs and sales, with a focus on providing personalized service and expert advice. The shop appears to be a valuable resource for cyclists in the Edwardsville area, offering both practical services and a welcoming environment.
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