The DropOut Cyclery

Overview
About
Location
Reviews

Overview

+1 424-488-2099
1272 Sartori Ave, Torrance, CA 90501, USA
Hours

Monday Closed

Tuesday 10:30 AM - 6:00 PM

Wednesday 10:30 AM - 6:00 PM

Thursday 10:30 AM - 6:00 PM

Friday 10:30 AM - 6:00 PM

Saturday 10:30 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

The DropOut Cyclery Introduce

The DropOut Cyclery, located at 1272 Sartori Ave, Torrance, CA 90501, serves the local cycling community under the "Bicycle Shops Near Me" category. They offer a range of services and products, focusing on bike sales, repairs, and a strong commitment to customer service.

You can reach them at (424) 488-2099 or +1 424-488-2099. This is a local bike shop serving the Torrance, California area.

Based on customer reviews, The DropOut Cyclery, led by Jonathan, is known for its exceptional customer care. The team is praised for going above and beyond to ensure customers get the right products for their needs and that their bikes are safe and reliable. They also show a genuine care for the broader cycling community.

The shop specializes in Cannondale road bikes and also offers e-bikes. Customers have reported smooth purchasing experiences and appreciate Jonathan's focus on their best interests. The shop also facilitates the sale of used bikes for customers.

Customers have also highlighted the shop's excellent repair services, especially after accidents. They appreciate the timely and straightforward communication from the team. The shop is recommended for both new bike purchases and repairs.

For those in the Torrance area searching for "Bicycle Shops Near Me," The DropOut Cyclery provides a comprehensive cycling experience with a strong emphasis on customer satisfaction, quality repairs, and a supportive community environment.

Location

Reviews

Jan 16, 2025

Jonathan and his team are the best in the business. They truly care about their customers and the entire cycling community. I’ve never experienced a shop before that goes above and beyond to ensure I’m getting the right products for my needs and that my bikes are always safe and reliable. I purchased a new cannondale road bike from the dropout and they also sold one of my older road bikes for me. It’s always a smooth process and Jonathan has my best interest in mind. Thank you for all your help and support!!!
Mar 16, 2025

From start to finish.... Great experience from the team @ DropOut Cyclery... From the purchase of our first electric bike... To the eventual repairs from my daughter's first crash ...! They took great care of us .... Timely and straightforward with it all.... We will be back for our x2 boys very soon! Highly recommend
Mar 15, 2025

Love this place! Jonathan and Andrew are passionate and knowledgeable about all types of bicycles, and they could not be more friendly or helpful. I highly recommend the DropOut Cyclery if you want advice, repairs, or a brand new bike.
Jan 26, 2025

Amazing customer service going above and beyond to make sure I was heard and understood regarding my drama of bike falling off rack. Then proceeding to provide a great custom job well done! Jonathan was friendly and personable with no upsells. 10/10
Jan 13, 2025

Poor experience, Laughably Petty. Paid $65 up front for a tube change, which was fine. However, when picking up my bike, one of the techs mentioned to the guy at the register the "forks were loose." Register guy (manager on duty?) hops on my bike and spends 5 minutes adjusting the bolts on the handle bars. I figured that was a nice touch to show customer care. Instead he tried to charge me an extra $25 for 5 minutes of labor. I was like "I didn't ask for that?", nor did they inform me there'd be an extra charge. Register guy could have left it at that. Instead he hops back on the bike and goes through the extra effort to loosen the bolts on the handle out of spite because he failed to gouge me. I handle customers daily. For a small, nearly effortless extra like this I'd just throw it in as a freebie as a courtesy to provide the customer just that little extra value to make them happy and coming back. I was flabbergasted watching this petty gentleman go through the extra 5 minute effort to ensure I received poor workmanship. Speaks to the type of person this gentleman is, and makes you wonder if this is the type of person you want working on equipment that you could potentially get injured on. Please know that is what you can expect from DropOut Cyclery.